Pleasant agents help in choosing a policy and, in case of an insured event, quickly get involved in the problem and help. I have been insured for several years in this company.
In July, they took out insurance for a visa. The agent persuaded her to arrange the best insurance, just in case, so that, if necessary, she could make an appointment with any doctor. As a result, in September I needed to make an appointment with a gynecologist, after 3 days of waiting, the agent wrote that unfortunately they could not sign me up anywhere. At that moment, I wondered why it was necessary to offer such insurance. Now I have a toothache, I turned to the insurance company again with a request to make an appointment with a doctor, to which they replied that they had no partners in the city where I now live. The question arises, why sell the most expensive insurance if you can't sign up for any doctor in the end?? Disgusting attitude towards customers.