BelServicePlus
35 reviews
September 21
A disgusting center, boorish and not decent employees, except for the girls at the reception. They kept the laptop for 5 days on diagnostics, they said that it was in good working order (I probably invented a malfunction). However, this did not stop them from unwinding the laptop and stealing 8 screws. To my reasonable question, why!!! there was an indistinct answer, like the engineer wanted it that way. They did not want to put it back, because they do not have such screws (now they already have). There are no screws in the official service center!!! But most importantly, the malfunction remained, they did not even deign to repair it. Take care of your property and do not visit this center! Or better yet, fire employees and recruit decent and qualified people.
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December 17
I ordered a battery for the s20 from the service, arrived in a couple of days, put it on in a couple of hours, now the phone holds like new, I am very glad about this, since it is impossible to find the original battery without the help of the samsung service.
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February 3
Convenient location - actually the city center, experienced craftsmen, fast order fulfillment, warranty, quality, original spare parts, friendly staff.
As far as I know, with problems of dimensional equipment, they even travel to the districts of the region under warranty.
See original · Русский
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April 4
I handed over the phone for repair (replace the reception speaker). It was done within three to four days. The price tag was humane, the other services raised the price tag three or even four times. I will contact you again.
See original · Русский
January 20, 2023
I called on the phone to discuss replacing the keyboard in the laptop. He named the series, the number and described the whole situation. I was told that the service center can repair the laptop (keyboard replacement) and named the cost and time required for replacement. Upon arrival at the place, they told me a completely different price (from 45 rubles the original cost, the price increased by 90 +, since the master had not worked with such laptops yet). Why say in advance that you can do something if in fact you have not even encountered such work? I did not want to leave the laptop for the training of a repair master of such a laptop, including a 2-fold overpriced price. I wasted my time and money on this SC.
See original · Русский
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March 1, 2023
Replaced the accumulator in the a-600. A month later, the new one works worse than the old one. It discharges overnight from 50% to zero, while all applications are disabled. You will not make a claim, because you purchased the accumulator yourself. Obviously, the problem is with the controller, which was not mentioned in the service center, which indicates the low quality of work and incompetence of employees. I do not recommend anyone to contact this center.
See original · Русский
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May 24, 2022
I would like to express my gratitude to the staff of the Samsung service center in Brest. For the help, for the work done quickly and efficiently, for the understanding, patience, responsibility shown. Top-level service, courteous staff.
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December 30, 2021
I would like to express my deep gratitude to the Samsung service center in Brest. The service is at the highest level, the master tried in every possible way to help solve my problem, namely, there was no synchronization of the robot vacuum cleaner with my phone. Everything was fine with the other phones, but there was no connection with mine. After arriving home and following the appropriate recommendations in the phone settings, everything worked out. But the master said that we will try to solve your problem in the near future and will contact Samsung representatives. The master is very competent and polite, I came on 12/29/2021.I kindly ask you to award this employee, look who was engaged in my repair.
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May 6
We did everything on time and without any problems. The prices are certainly high.
See original · Русский
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February 28, 2023
We answered all your questions, replaced the part in the smartphone, checked for leaks. Everything is great. We did it in a few hours, immediately called and picked up the phone on the same day. They gave a warranty after repair for 4 months and returned the replaced part.
See original · Русский
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December 2, 2021
When it became a choice where to take a Samsung monitor with a problematic matrix in Brest, the choice was obvious, an ACC was needed, which is authorized by Samsung
At the reception, a sweet girl quickly and professionally accepted the monitor and documents (the monitor is under warranty), announcing that the approximate repair time of the matrix is 5 days.
Imagine my surprise when, after 2 days, I first received an SMS about the completion of the repair, and then the same girl called and said that the matrix replacement was completed and the monitor was ready for delivery.
Thanks for the speed and professionalism
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November 1
Incompetent employees!
See original · Русский
October 15, 2021
Today I came to ask about the problem of the TV, the man said that our masters do not communicate with customers. I asked him the question I was interested in, to which he replied:
-Call the master, if the TV is under warranty, if not, bring it here, they will watch it for 20p. We earn money here and we won't do anything for free.
Well, he also advised me to go to Google, look for a solution to the problem. After leaving the service center, I dialed the number of the MASTER of the same service center, but in Minsk, and he solved the problem for me by phone. He said that by bringing the TV to the service, I would have been given a non-warranty case. It turns out that I would just spend money for round-trip delivery + 20p. so that they would tell me about a non-warranty case. Be vigilant.
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March 2, 2022
Quickly, efficiently. The display module in the Samsung A32 has been replaced. It took less than a day). Solid service, pleasant service. Convenient location.
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August 8, 2023
There are no complaints. I came in, asked, and was answered. Yes, yes, no, no. The phone is easy, unfortunately there is no camera. A nice lady at the office. They called, came and took it away.. Ugh ugh, it's still working. I recommend.
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October 23, 2022
Excellent service, they will always advise you what is more reliable, very competent guys!
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December 11, 2020
I applied to this center to replace the Samsung S10 display module. Everything was done quickly (I handed over the phone on Monday, picked it up on Wednesday) and efficiently, at the same time, since this is an official samsung service, the main warranty for the phone has been preserved. Also, according to the employees, after the repair, an ip68 compliance check was performed. I also want to note that before contacting this service, I called and asked about the cost and timing of this work in two other services in Brest, where the price turned out to be higher, which is also important)
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October 4, 2021
I brought an A70 phone for repair, with a broken display. They replaced everything in 4 days (brought it on Friday, took it away on Monday). The quality is excellent, the price is quite acceptable. Plus the warranty for the display is 4 months. I am very pleasantly surprised.
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April 8
Fast and clear
See original · Русский
December 2, 2020
Terrible service. It's better to go somewhere else. I have never met worse officials. Diagnosis deadlines are delayed, they do not even warn about exceeding deadlines. Call and ask, and if you are not satisfied with something, then the answer is one: "If you are not satisfied with something, you can come and pick up the equipment." That's what I did. I took the TV from them today and took it to another service center. Why such officials?
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July 6, 2022
Friendly staff. Everything was done quickly and well.
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June 2, 2023
Normal service
I recommend it!
See original · Русский
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February 17, 2022
Fast and high-quality service. Fast execution of orders.
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February 15, 2020
In my case, they could not diagnose correctly and my vision of repair was simply ignored. That's customer focus, that's flexibility in repairs. It's beautiful in words, but in fact nothing. The reviews on the site are also great: the reviews are not just good, but the best. That's just where my review went, probably it didn't pass moderation.
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December 2, 2021
We quickly and efficiently repaired the mobile phone for an acceptable amount.
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June 12, 2021
High-quality and fast service, polite and attentive treatment.
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November 4, 2021
I recommend it, they work without cheating!!!
It's a pity there is no possibility of urgent repairs.
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April 13, 2020
Samsung's official service. I repaired the oven, everything was done quickly and efficiently.
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April 22, 2020
They say the service is good. I've never been there myself, then holidays, then weekends, probably unlucky...
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January 28, 2020
Professionally . The staff is competent. The quality of the work is excellent.
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November 22, 2021
Excellent service.
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December 16, 2019
If you have Samsung equipment and it is faulty, you are here.
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May 1, 2022
Excellent
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January 22, 2019
Official Samsung Service
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January 23, 2019
Everything is great
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