Beltelecom
Address
Business hours
Closed until tomorrow
Directions
Ploshcha Lienina
167 m
Similar places nearby
369 reviews
January 26
Review of the location, office on the ave. Lenin, not the organization itself. Everything is well equipped. Electronic queue. There are convenient places to sit while waiting... But! The waiting itself can last 2 or more hours. The queues are just horse-drawn. This is a huge disadvantage. And there are a lot of people on both weekdays and weekends. I took the ticket, and there were about 40 people in front of me. 5 windows were working. Within an hour, the queue had expanded by 12-15 people. That is, I have already served an hour and would have waited 2 more hours. I didn't have that much time, so I had to leave.
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4
May 17
If it were possible to give a minus grade, I would have done it. -10 I give to the Beltelecom service center. It's very frustrating that such a big company treats its customers so badly. Initially, I put a lock, then after 3 weeks I lifted it, the Internet did not appear. I decided to call the sc. She described the situation to the girl, to which she received rudeness in response. At that moment, I got angry and decided to finally terminate the contract and refuse the services. I left a request, they called me about it only a week later, and set a date for the visit after another 2. I took out all the wires beforehand, folded all the equipment, in my opinion there are no wires left there. When I came to hand over the equipment, the young man began to say that 4 wires were missing... I had to pay because I wasn't completely sure if I'd taken them or not, maybe I hadn't watched something or hadn't noticed. When I got home, I looked at everything several times and realized that there were no wires left. I was just cheated out of money. I was extremely unhappy with the visit, but nevertheless I am very glad that I finally refused all services.
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May 3
I would like to express my sincere gratitude to Yulia Matyushenko, a customer service specialist, for her high professionalism, responsiveness, and friendly attitude towards clients. Sincerely, Oksana Olegovna Sytyakova.
See original · Русский