A cozy room, there is a place to sit down. Electronic queue. The girls are all friendly. Everything is explained in an accessible way. I've been there several times and I have no complaints.
We were at beltelecom today
We did a number change. The service is at the highest level. Thanks a lot to the specialist who was sitting near the window
Plus, I can only describe one, this is what looks more or less modern, and the cons of this is that the queue of three people and I will be the third, then I can wait for more than an hour, for a very long time, I would say, as if the aunts from the Soviet passport office got here and specially pull pull, in short, the service is slow, if You're going there, be patient, I've said it all.
The hall package is connected, but we do not use either the hall or the phone, we wanted to reconnect , but there is no alternative , a tariff where one Internet costs twice as much for the speed that we use, and the Internet does not work normally, Wi-Fi is generally a special conversation,but they simply do not have a modem,well, or there is not for everyone.It is a pity that there is no alternative to Beltelecom in our city
The staff is on top, but I can say a lot of gratitude to Tatyana Solovyova, she is just a person of her business, explained, explained and advised, there would be more such workers
Technically, there have never been any problems, everything is fine in this regard. But the service center at Chapaev 4 is just a horror. Specialists are one of the worst experiences I've had in my life, I've never seen a more disgusting attitude towards clients anywhere, and Beltelecom's clients pay a lot. But you can't do anything, you're a monopolist, and if you don't want to go there, it's good that at least once to sign these papers.
A good institution, the staff liked it very much, they told me everything in detail, I was very pleased with such communication, the girls did well, they answered all questions without any crazies, there were a lot of questions, the Malays keep it up 👍👋🔥💯
I have contacted Beltelecom repeatedly, always quickly and positively solved my questions, the staff is polite and friendly. They always advise what is better and more profitable to connect.
There are no questions or complaints, they served quickly, efficiently, answered all questions, explained everything(I am an amateur in some moments), polite staff, especially liked Zhernosek Marta, special thanks to her!
Unqualified employees! They don't know basic things!!! They argue about the quality of Wi-Fi, and do not fix the problems with which you contact them. They charge a fee for the tariff, but the quality of the tariff provided is zero!
Disgusting.
There is an electronic queue, but there is no paper, checks are not issued, it says "Remember the queue number". Well, how is it?!
The specialist who served me seems to be friendly, but hovers in the clouds. Thinking out loud about the code word I had chosen, she made a mistake in the contract.
The next day I did something wrong, which is why my money goes to the account for the third week.
I am very sorry that I had to face the Borisov branch.
Lots of staff. But just like everywhere else..There is only one cash register. Despite the fact that there were absolutely no customers. I'm second in line.
However, it is worth noting that the staff is fine.
They are competent and do their job with dignity.
Beltelecom is one of the leading companies in the Republic of Belarus providing packages of communication services and digital television and high-speed Internet.reasonable prices.technically competent staff.
I came home from work I want to watch TV, and he writes to me, contact technical support, called 123, and there a young man almost sent and said to call the service center, you see, the work is carried out until 8 a.m., and that no one should inform you about anything, and then what is interesting Are we paying 40 rubles a month???
Great! We were on Saturday, there were no queues. The service is quite on the level
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Level 5 Local Expert
September 26, 2020
Everything is organized well and nicely (electronic queue, sofas for waiting, etc.). But the level of some employees, both in terms of information ownership and ethics, leaves much to be desired.
They can't answer questions, they discuss clients who were in front of you, and then you. I'm not saying that all the employees there are like that, but they served me exactly like that.