Beltelecom - communication is provided in everything! If you want the Internet, if you want a phone, if you want a TV, you have everything). Beltelecom in Vitebsk - attentive work with clients, both individuals and legal entities, there are always offers for promotions. They will help you with many questions. The staff are polite and careful.
Laying the cable in winter without warning or approval! They ruined the ornamental plants and the flower bed! No way until spring? Or should I come up in the fall? I would just transplant the plants, no question!
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АЛЕКСАНДРА
Level 11 Local Expert
November 6, 2023
Very few operators, a lot of people, came in on Saturday for questions, 2 women worked and there were well 10 people in the hall. On weekdays, the same thing
Inside, they serve customers well for a very long time, although there are a lot of windows, half of them do not work
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Наталья
Level 4 Local Expert
January 27
The most disgusting internet
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Iris
Level 9 Local Expert
August 12, 2022
An interesting place. The only office in the city. Last year, she came to the office at 11:10, left at 14:30, but reissued the contract. This year, my visit was only 15 minutes and all the issues were resolved as well. Amazing!
You can sit in this place for half a day, waiting for your electronic queue. So if you have any questions with the registration of any documents, get ready to wait...
The first from the end of the list is the provider of Internet and television access services. The response time to applications and bureaucracy is simply off the scale. I do not recommend it.
Beltelecom will always be at the end of the list until it gets closer to people. Purely in this place, there are a lot of jobs, but do not expect that you will be served quickly, although the queue may seem small, but you will sit there for at least an hour, the staff is friendly but people look tired, hence the pace of work. You will receive all the help you need, no one will send or scold you, especially if you have come to conclude a contract. But if you have come to terminate, do not wait for pleasant conversations, and get ready to write an explanatory "why are you disconnecting", although I wrote the reason at the beginning.
The staff is incompetent, the administrator cannot be reached - they are always on the phone, the queue is sorted for a long time, 14 jobs, less than half work on a weekday.
It was necessary to send a copy of the payment card that the organization paid for the services. they say send it by fax... We reply that we do not have a fax machine. The whole world is already sending documents by e-mail, and they have (answered) that she is not there)))) and this is in the 21st century))))) and there are no other options, just fax it or bring it to them.
Fast Internet, everything works clearly, the operators are trying, they give me a good discount on the Internet as an old customer who always pays in advance without a single delay
Hello! Today I talked with the operator Nina Budnova. Everything is very professional, fast, polite! There would be more such workers in other service sectors. Thank you very much!
I don't even want to give an assessment. The Internet is constantly intermittent, the channels are terrible, I use it for a year, I pay more than 30 rubles, and the service is at zero.
I'll bet you five fives! I spent little time in the queue, about 10 minutes. Maybe because it was12
hours of the day. A qualified applicator at the workplace 5, quickly switched to a more favorable tariff and, at my request, downloaded and installed an application where you can see the balance, deadlines and other useful information. Thanks!
In the evening, on this day, I had to contact the service twice.The TV,,did not see,,THE HALL. Remotely, by phone, the girl patiently explained everything and helped to fix the problem. I applied for the 2nd time, the picture hung up. I had to reboot the modem.And everything worked out, thanks to an attentive specialist!
I wish Beltelecom employees to stay
they are also attentive and responsible to their work. I wish you good health, patience and well-being!
Tariffs are constantly increasing. There is no stock. The staff of the organization is large, but there is no desire to work to hold promotions and attract customers.
Very poor image quality and sound hangs, the package is clearly 100 connected, when contacting the center for t123, the master was offered only after 3 days and this is called maintenance?.... I do not advise anyone to contact beltelecom (
It is a pity that there is no alternative competitor to this beltelecom.It's a hassle for your money. Yes, they don't swear at you, but they will twist their brains like that-some complicated contracts, imposing services and most of the issues that could be solved over the phone are "burdensome". And another "trouble" try to get through to the authorities - they have fenced themselves off from people -123 and wait until they consult. It is also annoying to replace subscribers' numbers when upgrading the PBX, they can program any numbers, but no - it is necessary to "enrich" the help desk
There seem to be a lot of operating rooms. But really 2-3 work. Despite the electronic queue, you spend a lot of time for a trivial question. I'm not forcing anyone, but I've cut off all relations with them. The landline phone is not relevant, and A1 provides the rest of the services much better
disgusting support service. the operator Larisa, with whom I had the displeasure to communicate, is already sitting at 9.30 am tired of work and life, talking like an aunt in the reception of glass containers in the Soviet Union, constantly interrupting, with a careless abstruse tone. It's disgusting!!! It's hard for her, apparently
A state-owned telecommunications services company. Internet, TV, Smart Home. The best price-quality ratio. With the advent of competitors, they begin to pay attention to the quality of services. Among the disadvantages: sometimes there are long queues at the service center.
They put filtering on August 9 on YouTube, VK, and other sites, and now they write dos attacks, as if everyone is so stupid. And no one knows how to block access to sites. The speed of the Internet connection sucks, there are always some problems, then the Internet is turned off at night, and the money is written off.