In general, the office is unclear, it is impossible to get through. It's a great marketing ploy. "Thank you for your patience," yes, after such patience, every caller should be given a Grandaxin!!!! It's too much to put even one star...
I don't even know what to write. But by the way, it's great that there is an installment plan for subscribers of the Hall. I take something there from time to time.
As for the services for subscribers, it's a little frustrating. I called for the same problem three times, the problem was not solved. I would like to see a better quality of services.
It is impossible to get through.I listened for an hour that I was the first in line.Then the whole day that all the operators are busy. And they thank you for your patience.What kind of patience does it take to call all day????and listen that you're the first in line.It's a complete mess
Here, unexpectedly, on the day of submitting an application for the equipment offered to customers on the site, I received a long-desired tablet in installments!!!🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
There is another technique. For example, robot vacuum cleaners!
And the installment plan is very profitable! You pay directly to the company without any bank charges!
The staff is polite. Solves all issues quickly and professionally. There are different clients! 😜🤓
Good service, everything will be explained and advised, but for some reason, often only one specialist works, and you can sit in line for more than one hour
For a whole year I can't get an Internet connection to be made normally (in the city center)!
I would not be a manopolist in the country, I would never use their services in my life!
Why specify the phone number of the service center if it is not available. Today is Monday, probably a hard day for the service center specialists: I listened for an hour that I was the first in line and the second hour - all operators are busy!
There aren't many people in the queue, but it's sooooo long to wait. No one is in a hurry... Fortunately, the staff is polite, there are no questions, they explain everything. Just give them a little bit of acceleration.
I wanted to connect to the Internet, but I thought I was in a TV store.I sat in line for 1.5 hours because of them.It's kind of crazy.Then they began to offer me the maximum tariff for prices, a landline phone that I do not need at the cottage.In general, morazm is getting stronger.We live in the 21st century, everyone has mobile phones, and they are a landline phone.A madhouse.
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Маша Великанова
Level 6 Local Expert
January 17
I don't like the institution…Any issue takes a very long time to resolve.The amount of payments was calculated incorrectly several times.
An ordinary government organization, so everything is below average.There's always a queue.Minus, there is a very small parking lot. The Internet is not the best and cheapest in the city, there is a more interesting provider.
It's nice to contact, it's nice to talk, they will explain everything, help, solve the problem, even if they didn't mess up. Keep it up ! That's just before we worked from 8.00 a.m., then-from 9.00 a.m...
Finish the site. Why was it necessary to touch the old site.? Now Beltelecom's website is disgusting....., You'll get more nerves than you'll achieve anything!!!🤬
Everything is fine here, an electronic queue, everything will be explained and advised... Although... The last time they answered rudely, when I asked if I could give up a landline phone (I haven't needed it once in a year and a half), the answer is - I don't like it, go to another operator... Something like this...
I came three times a day, the first one I waited 1.5 hours.. I ran off to work, the second one jumped in, stood for 30 minutes, 2 people were served for them, and left... And the third time the wait is at 2 o'clock... Is this normal!!!!??? You need to take time off to get to a specialist for an appointment!!!!
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С Ю
Level 17 Local Expert
May 24, 2023
Everything is cool, but alas the queues are from year to year, so 4 stars
I would like not to sit in line for half an hour when there is only one person in front of you. The desire was to turn around and leave.
As for the service, everything is fine here.
Queues, queues and more queues. You spend at least 30 minutes here before you are served. The quality of the home Internet for such money leaves much to be desired. Modems are the cheapest ones that do not support Wi-Fi at a frequency of 5 Hz. It is better to keep silent about the speed of the Internet, even YouTube sometimes hangs as 720p
Everything is fine. Be careful, there are only 2 specialists working on Saturday. It is better to approach on a weekday, so there is less chance of "getting in line"
Polite staff. I came to change my password. And they offered to connect the TV of the hall. Everything was quickly arranged. Now it's better for the same money. And the TV is working.
Fairy. Haven't you been able to make normal services that will be pleasant to use for so many years? The staff is not happy , alas , but the attitude towards customers is " No one forced you to leave." The horror!