I use video surveillance from Beltelecom. It is often impossible to watch videos either on the record or online. I called and left a complaint. Uselessly. Apparently, specialists of the lowest level and knowledge are working. Today, the picture of yesterday hung in the video surveillance. They try to justify themselves on the phone, but it doesn't do any good. I don't give a single star, as this is not a problem for a single day.
Polite attitude to clients, but they are not experts in their work. Due to problems with the Internet, we contacted Beltelecom to replace the modem. They replaced it with a new model, but in the end we got an old modem from 2016. The Internet started to work even worse. A week later, we came back to replace the modem, but this time it doesn't connect at all
We were here on Saturday. We connected the Internet. Fast waiting (~5 minutes), electronic queue, the operator is polite, friendly, no questions asked. I don't understand why there is so much negativity in other reviews.