Beltelekom

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39 reviews

Level 7 Local Expert
April 27
Hello. I want to write that Beltelecom is not able to provide a good connection, and especially the Internet! I live in a village and until recently everything was tolerable. Since the beginning of October, problems with Internet speed have begun. They've been pretending to do something for a month now, and the speed is getting worse and worse! They said that I was a cost to them! I'm not even human! I'm just a cost to them! Very well, I hope it all pays off for them. expenses. It's a disgusting organization, disgusting communication, and disgusting internet! In the photo, you can compare prices and existing tariffs and what they gave me!!!
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Level 9 Local Expert
February 22
+location in the center - The queues are sooo long, we were ninth on Saturday. - it is necessary to change the equipment to a new one, there are no shipments, there is nothing to change. - well, regarding the Internet, the service packages are terrible. You can't just take the Internet, either at an extremely expensive price and for 50 MB per second. Who needs that kind of speed now??
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Level 5 Local Expert
April 22
Just try to get through to those.support... when you come home from work and the TV doesn't work for the second day. .writes some errors You will listen to this robot about everything, and most importantly about the installments of goods ... but on technical issues… And they charge a lot of money for packages.… Make a separate number for the technical epa....
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Level 5 Local Expert
January 28, 2023
They always offer only 1 package of services, where all 3 positions are available: telephone, lounge and Internet, although only one is needed for use. All the others, according to them, are just overpayments, because everything is more expensive and useless. But there are questions about the quality of their eternally recommended service, because the stated speed does not correspond to the actual one. Unfortunately, the city is small and there is also a choice...
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Level 6 Local Expert
June 11, 2023
Pleasant staff, they will answer any question, the service is also not bad, but the waiting time, sometimes you don't want to wait, especially when you just need a question and answer.
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Level 6 Local Expert
April 9, 2023
You can't get new equipment. They promise paid services that do not match the stated ones. For example, the speed of the wired Internet, be careful or demand a refund or compensation.
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Level 3 Local Expert
April 6, 2023
Beltelecom and the Internet are two different things. There is no speed, there is no quality. The rates are too high. The service of specialists is terrible, there is always a queue, everyone is stupid, like their Internet
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Level 12 Local Expert
August 5, 2023
The service, the staff is excellent, they will tell you, tell you and show you)
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Level 4 Local Expert
August 19, 2022
After reading the negative reviews, I was ready for the worst. Maybe you're just unlucky. Today, 08/19/12, I got through the first time, got a good consultation and, most importantly, help. The operator's name is Tatiana, I don't know his last name. Thanks
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Level 12 Local Expert
February 3, 2022
Probably nothing has been invented more disgusting than Beltelecom. They reconnect to expensive tariffs themselves, without even notifying the client, and in support, when trying to ask a question, the same type of meaningless answers and instant closure of tickets. The speed never approaches the stated one. Recently, the Internet was turned off for two days without notification, they did not say anything sensible on line 123 - "Wait, they will turn it on soon." I'm not talking about ZALA at all, the new year was celebrated 3 minutes later.
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Level 3 Local Expert
November 7, 2024
They serve for a long time
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Level 3 Local Expert
June 2, 2021
Good evening. We decided to connect ZALA, two young men came at the request who could not figure out that an additional wifi modem was connected to the modem in the living room to amplify the signal, for some reason they gutted my cable and made some twists with duct tape, which they asked my wife for. They didn't have a screwdriver either. I am attaching a photo of this connection. Now the Internet is only in the computer and wifi is only in the living room.... But there is television!!!!!! Some kind of nonsense and horror!
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Level 5 Local Expert
October 4, 2021
The Internet is clumsy!! The speed is low!! Many sites do not load! If you set a high-quality video, it takes half an hour to load, or maybe not at all! It's impossible to watch movies normally! Question: what should I pay money for????
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Level 14 Local Expert
October 12, 2023
Always dissatisfied staff, queues for hours
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Level 5 Local Expert
July 18, 2022
Excellent staff. Pretty fast and high-quality work
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Level 8 Local Expert
February 23, 2024
Polite staff.
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Level 6 Local Expert
October 30, 2021
I have been here twice and each time the service was pleasant and courteous.
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Level 3 Local Expert
November 2, 2021
The terrible incompetence of the staff...I came to change the clear 100 to clear 100 smart...I lost the promotion and I got a new connection and the tariff doubled...but no one notified me about it...terrible incompetence...
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Level 26 Local Expert
July 7, 2020
The tech department is working quite cheerfully and without delay. The absence of an electronic queue was very surprising
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Level 3 Local Expert
August 17, 2020
Everything is great, a good government provider. Much better than A1.
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Level 3 Local Expert
November 27, 2021
A very convenient application
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Level 16 Local Expert
April 10, 2020
The central office in Svetlogorsk. There is a department for working with legal entities.
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Level 5 Local Expert
February 11, 2020
In general, I am satisfied with the service, but the long wait spoils the impression.
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Level 2 Local Expert
June 4, 2019
disgusting. They are slow, slow, and collect a lot of queues on small issues. ON THE PHONE, I can't get through anywhere.
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Level 5 Local Expert
January 21, 2020
Almost everything is fine, but sometimes the Internet whistles
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Level 7 Local Expert
August 11, 2022
Will go
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Level 4 Local Expert
December 20, 2019
Rather, the goat is only the boss. B. I. N. I apologize to the whole team.
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Level 12 Local Expert
November 9, 2019
Well... The Internet provider... I can't say anything... Because there are no alternatives...
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Level 5 Local Expert
March 28, 2021
Slow maintenance
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Level 8 Local Expert
February 9, 2020
Calmly politely professionally
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Level 3 Local Expert
December 4, 2020
It's not like you can't get through
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Level 6 Local Expert
August 3, 2020
Customer service is so-so
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Level 8 Local Expert
October 11, 2018
The service is excellent, we helped you choose a discount rate.
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Level 3 Local Expert
April 12, 2020
I'm fine.
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Level 4 Local Expert
January 5, 2019
The staff is nice and friendly...
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Level 12 Local Expert
November 24, 2019
There is always a long queue.
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Level 2 Local Expert
March 18, 2021
All
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Level 4 Local Expert
January 20, 2020
Long queues!
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Level 5 Local Expert
December 3, 2019
They don't answer the phone
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