Beltelekom
Address
Business hours
Closed until 8:00 AM
Directions
Дом связи
157 m
Similar places nearby
113 reviews
December 24, 2024
Quiet horror! I came, pulled out a ticket, everyone who was before and after me passed, I go up to the administrator, says that my ticket is the first in line, and again 3 more people pass after me! He says that everything is on the electronic system! Set up your system so that the service is honest! Fortunately, there is A1 in the city! I came to write a waiver!
See original · Русский
October 10, 2023
I would like to express my gratitude to Sergey Mazazol specialist for high-quality professional service: he did his job clearly, explained everything in an accessible way, and communicated pleasantly. Many specialists used to come to us. I think that Sergey Mazazol can be an example of a modern specialist.
See original · Русский
3
January 8, 2024
One of the few organizations in the city where you can just sit in line to connect/disconnect the service for more than an hour. And what has always been the case - which is very surprising! It seems to be the 21st century, it seems to be universal automation of processes, which should reduce live queues, but for some reason this does not apply to Beltelecom... Obviously, it is necessary to change the approach to customer service, but why does this not happen for an organization that provides services for the same process automation - that's the question!
I hope that in the year of quality, at least someone will come down from the office, pay attention to the ever-sitting queue and suggest a way to reduce it! At the very least, I suggest tracking the time from the issuance of a coupon to a specialist to the closing time of the coupon - that's the motivation for the employees serving these coupons: the shorter the time, the higher the premium!
See original · Русский
2