Beltelekom
115 reviews
December 24, 2024
Quiet horror! I came, pulled out a ticket, everyone who was before and after me passed, I go up to the administrator, says that my ticket is the first in line, and again 3 more people pass after me! He says that everything is on the electronic system! Set up your system so that the service is honest! Fortunately, there is A1 in the city! I came to write a waiver!
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October 10, 2023
I would like to express my gratitude to Sergey Mazazol specialist for high-quality professional service: he did his job clearly, explained everything in an accessible way, and communicated pleasantly. Many specialists used to come to us. I think that Sergey Mazazol can be an example of a modern specialist.
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3
January 8, 2024
One of the few organizations in the city where you can just sit in line to connect/disconnect the service for more than an hour. And what has always been the case - which is very surprising! It seems to be the 21st century, it seems to be universal automation of processes, which should reduce live queues, but for some reason this does not apply to Beltelecom... Obviously, it is necessary to change the approach to customer service, but why does this not happen for an organization that provides services for the same process automation - that's the question!
I hope that in the year of quality, at least someone will come down from the office, pay attention to the ever-sitting queue and suggest a way to reduce it! At the very least, I suggest tracking the time from the issuance of a coupon to a specialist to the closing time of the coupon - that's the motivation for the employees serving these coupons: the shorter the time, the higher the premium!
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2
September 9, 2024
Prices are several times higher than competitors, and the service is several times worse. But in Bobruisk, this office has no competitors, as if they do not allow anyone to enter the market.
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November 30, 2024
They cheat as they want, they connect options that I don't even suspect, and then they make a fool of you And say they warned you to send the prosecutor's office to them
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July 14, 2023
An electronic queue, but no matter what ticket you take, you are always called not in turn, but later by those who came after you, and you sit in the queue for a very long time, although there are plenty of free windows.
Internet prices are very high, all because there are no competitors. In Moscow, I pay 20 rubles for 500 MB/sec. Here, for 200 MB/sec, it is 2 times more expensive.
They often forget to warn you that the cost of the tariff will change. Every visit, someone fights with them about it.
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6
1
December 16, 2023
It's very hard to hold back!!! I don't understand what regulations people work by. At one o'clock in the morning they rang the intercom, it's not clear why, though, if they don't even serve us! Next time I will drag them by the ear into the apartment and they will sit with the child who was woken up until the morning!!! Or I'll call the police
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May 12, 2024
Good attitude towards customers! Kind and helpful staff! The masters are also simple and kind people! They hear the client from the floor of the word !
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June 15, 2023
The staff is polite and attentive. Everything is fast and competent enough. They literally chew everything up for the "narrow-minded" visitors.
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2
1
January 11
It's beautiful inside, but the service is slow.
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July 12, 2023
Of the 19 tables , only three were accepted . As a result , 47 minutes of waiting in the electronic queue . The specialists are good . There is no parking. But the waiting time, in my opinion, shows the company's attitude towards customers.
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3
1
February 1, 2024
Very often, the Internet speed fails. That works well. It doesn't ship at all. You pay the money. And you get a disgusting Internet connection
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2
August 8, 2023
I have no complaints about the service, I put 3 stars for deception, I wanted to buy a TV 43 diagonally -they deceived me -they said that there was no stock, in the end I bought 50, then I found out that I was deliberately misled. It's a shame, there was an unpleasant aftertaste.
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2
November 27, 2024
Not bad, but the queue is at least 15-20 minutes long
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October 13, 2024
imba service, stable Internet
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April 9, 2023
The queue passes very slowly. The employee for legal entities in the 9th window was unable to competently clarify the issue of bills for communication services. I had to ask a dozen questions to understand the essence of the explanations. Maybe it is necessary to train young people by legal entities?
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3
April 2, 2024
If it were possible to connect to another operator, I would connect.
The Internet is slowing down wildly
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1
December 26, 2023
Excellent service, friendly and competent staff!!!
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October 10, 2022
A year ago, I closed the contract with the return of equipment. Recently, my husband addressed his questions to Beltelecom. There he was insulted and humiliated because my equipment was not handed over.They counted a penalty for the year.And only after high-profile proceedings, the staff found her.They breed for money.It's a terrible place.So is the quality of the Internet.It is better not to connect to beltelecom.
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7
1
January 2
Sitting in line for a very long time
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November 21, 2022
The most terrible institution in the city of Bobruisk! I was a user of the TV package, the Hall, to say that it is disgusting is to say nothing. The quality of services is low, the staff is unfriendly and rude, as if I came to their house and asked them for something!In a word, I ran away from them, and I recommend it to others.
There is A-1, they have price and quality, much better!!!
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6
2
December 16, 2023
Everything is fine, the staff is polite. Everything is fast.
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November 24, 2024
The service is good
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February 15, 2023
Good service and friendly staff who are ready to help. They will always explain if you do not understand something.
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5
3
February 17, 2023
Everything is at the highest level, and now there are also very convenient installments and the range is only growing) 👍
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4
3
July 4, 2022
The work is organized the devil knows how! They can't get through in the morning, afternoon or evening, they work two hours a day, the rest of the time they are either absent or they drive teas where the management looks, just an ugly organization, besides, the quality of their services is getting worse every day
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7
3
December 1, 2022
Very attentive and good staff.Our curator calls and talks about new offers, which is very nice.
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3
3
May 16, 2022
The quality of the Internet is getting worse, the prices are getting higher.
For regular users from the private sector, no buns, but at least give a 10% discount, it's already nice for a person. After visiting the office, they didn't tell us anything worthwhile, it's a pity for the time spent.
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7
1
September 20, 2023
A convenient electronic queue, many windows for the reception of citizens.
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2
January 21, 2022
Excellent organization , fast service , electronic queue, which is very convenient, very polite staff.
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2
6
September 23, 2021
Both legal entities and individuals have been contacted repeatedly. In both cases, the service was carried out efficiently, without unnecessary delays; we received comprehensive answers to all questions. Thanks! And I would also like to thank the specialists at the reception at the entrance, they really help you choose the right operation right away.
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3
5
August 18, 2023
Responsive staff. Good service.
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2
April 30, 2022
The service is disgusting, the opening is at 10, and the staff came only at 11 o'clock in the queue for 1 hour plus working with a consultant for a total of 1.5 hours. I wanted to give Zhdun right away!!! Improve your beauty!!!
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4
2
October 20, 2022
Organized and fast
service, qualified employees, pleasant communication.
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3
4
January 19, 2024
The best good internet, etc.
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1
January 16, 2023
Queues! We actually sat for forty minutes to conclude a contract. After that, I was offered to pay for services at the post office)))
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4
1
May 2, 2022
Disgusting and slow service, constantly queuing, imposing additional and absolutely unnecessary services. And most importantly, the Internet, or rather its absence or suspension!!!((((
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7
2
August 6, 2020
We are Residents of D. Orsichi is unanimously in favor of Maxim Maxim the cable guy!
Over the long period of his work, Maxim has always performed his work in a high-quality, timely and successful manner, is always polite and courteous, will clearly explain and help out in any situation! There is a telephone installed in every house in our village and every resident of our village is grateful to Maximov for the excellent service. I wish there were more employees like him.
Please do not dismiss Maximov based on suspicious conclusions! Maximov always enters the houses of our residents, we all know him for a long time and trust him!
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4
5
July 3, 2023
Good people work there. Very attentive. I respect
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3
July 27, 2022
Smiling, friendly staff. They know their job perfectly well!!!
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3
6
May 19, 2021
Everything is bad with the Internet , you overpay , and the speed is bad , I choose a1 , but I praise Yana Yurova , a pleasant , kind and polite employee , does everything quickly and clearly)
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7
1
December 25, 2022
I don't even know if it's worth writing something. Services cost a lot, and the quality of these services is getting worse every time
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6
1
March 4, 2022
They quietly switched to another tariff with a higher discount. Pay And brazenly say that you have given consent .And when the money in the account runs out, it is not turned off! And they drive them into the jungle .Keep track of the payment in your personal account.!
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4
1
August 6, 2023
Fast electronic queue service.
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1
December 7, 2021
The best Beltelecom in the world is the one that belongs to the Mogilev branch, because contractors are building for them as if it were not a connection, but something supertechnological)
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3
3
May 2, 2022
Everything is fine, the issue will be resolved quickly, I really like that the queue is electronic
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3
5
January 29, 2022
Sit in line for 30 minutes and wait.. There are 3 specialists working! Poor damn organization, there are not enough employees! There are a lot of people at the foundation and everyone is waiting.. There are no words
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5
1
July 12, 2020
There are always a lot of people, that is, sooo slow service. Before you go, be sure to take a look in advance and choose what you need, the staff will not help! You will leave with the most expensive package of services and a bunch of unnecessary options!!! But they have very good operators who are engaged in installing equipment on site, very attentive, polite, competent.
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8
1
January 6, 2022
The help of the administrator is timely,friendly attitude,fast service
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3
1
August 14, 2021
Well, where can we go without this center in our century? A good center, it happens that you have to wait a long time for the operator's services, but in general everything is fine
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5
1