It is difficult and not unambiguous. Interesting furniture is presented, but.. consultation spoils all good things. At first I thought I was imagining it. I went a second, third time. I was interested in a very specific product, but I found out that the consultant guy probably wasn't put there for sale, because he said he didn't want to sell). Maybe he got caught very humorous)). For the exposition - 5 out of 5. For the consultation 1.
I am the only customer in the store, the seller is on the phone, he is not interested in me, the questions have monosyllabic answers, they do not need to sell, they are sitting out the salary
The impression from the store and the manufacturer in general was that I wanted to sell them something, not them to me) Sellers do not want to sell, the manufacturer is not ready to produce. I'm surprised that such a thing still exists.
There is no service from the manufacturer.
I broke the washbasin cover.
The store immediately said that there were no spare parts, then they said that they needed to write a statement in the store. After a while, they agreed to accept a scan of the application for the manufacture of spare parts. A few days later, the price was announced and warned that the color may vary. I agreed. After two weeks (approx.) I stopped by and picked up the pad. She didn't fit. As it turned out, from another model. The manufacturer wrote that I specified the wrong article in the application, and my washbasin is smaller. I sent the photos with the dimensions to confirm that I was not the one who made the mistake. Silence. After a week and a half (approx.), I went and replaced the overlay with another one. She doesn't hold her place at all. Any touch moves it. The feeling that they were molded on the eye. I shot a video and sent it to the manufacturer, asking if it was okay. In response, I received a request for a product passport and purchase documents, which, of course, I did not have left. I think this is a disgusting service.
See original
2
J
James Patrick
Level 11 Local Expert
September 10, 2022
I made an order for a pedestal on the website, waited a week until it was brought to the warehouse from Zhodino... Then the store has 2 options: Pickup from the warehouse, which works from 14 to 18.30, but first you need to pay at the store, and then pick it up at another address in the warehouse - neither before work nor after, tc warehouse is closed Delivery to the entrance in Minsk for as much as 40 rubles if the order is below 800 rubles. In comparison with other furniture, plumbing, etc. stores, goods for the same amount are brought free of charge and brought into the apartment, Well, the highlight is, payment to the courier is only in cash… The speed of responses by phone or in Viber is also a separate topic… Don't get involved…
Disgusting quality, I bought two hanging cabinets "Paris" size 90. Both are swollen at the ends, the joints are not glued, if moisture gets even a little, they immediately swell. I don't know about the premium line, but budget models would be better not to do at all.