In general, everything is fine. They always respond quickly to calls and call back. However, contacting through the site was answered on the third day, if not later. It is better to call yourself. We did not order delivery, having come to the point there were several important points: 1. The guard missed, even though he said that entry was generally prohibited (and then how to pick up the goods?) 2. There are no signs, the buildings are of the same type and can be easily confused. 3. The sign and the entrance are such that it is not clear whether the company operates and where exactly the entrance is. The gate resembles a back entrance for technical staff. 4. I was lucky to meet an employee selling products, otherwise it is not at all clear who to contact. 5. The most important thing that confused me the most. After placing an order and making an advance payment, they did not inform about the necessary documents for the invoice. It was lucky that the docks were with them, otherwise they would have had to drive back.
In general, I recommend it. They respond quickly, informatively, prices from the manufacturer and without hundreds of intermediaries, real production.