Maps • Minsk • Banks

БелВЭБ

Rating 4.3
332 ratings
Closed until tomorrow
Minsk, Miasnikova Street, 32 • этаж 1

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Address

Minsk, Miasnikova Street, 32этаж 1
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Contacts

+375 17 215-61-15
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Business hours

Closed until tomorrow
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Features

Personal banking
Services for corporate clients
Currency exchange
Wheelchair accessibility:unavailable
Panorama
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Customer traffic and business hours

06:00Closed
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Rating 4.3
332 ratings
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101 review

By default
Level 6 Local Expert
November 13, 2024
I use 4 banks in my salary. Only BelWeb is the worst in everything. It started with reading the rules for using the salary card, specifically the tariff. which was recommended, where you need to pay for everything. You need to get a salary, so I had to figure it out myself, spend time. to discuss the subtleties, I chose the most basic tariff, where it seems that the bank does not need to pay anything, but I still doubt it.. I made an online card, from where I transfer the PO directly to the card of another bank. at the same time, the banking application is the most terrible! I also suffered with the installation, and now the application has refused to launch due to the release of an update that needs to be downloaded from an SMS link to my phone! It's cool, especially outside of Belarus! As a result, you go to the site and search and figure it out. There are several hundred people in the organization, the transition to this bank was like six months ago and everyone is still spitting.
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2
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T
Level 2 Local Expert
March 29
Terrible attitude towards the client. The card expired 1.5 years ago. There was no need to extend it. I called the bank to close the account. It is not possible to do this remotely, but you must contact the bank with your passport. They said that if there is a minus on the card, the account will be closed automatically in a few months. 1.5 years have passed, I logged into my personal account. It turns out that an amount of money was transferred to this account that I did not know about. In the history of operations, I saw that this bank charged me 10 rubles per month, although the card expired 1.5 years ago and I did not use the account for 1.5 years either. As a result, when the card expires, the bank still charges 5p for account maintenance, and after 6 months of inactivity on the account, the bank introduces a commission of 5p per month. The bank charged me more than 120p for nothing (the history is only available for a year). I have closed my account and I do not recommend anyone to cooperate with this bank.
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Level 2 Local Expert
May 5
The most disgusting bank for all the time of using the BelVEB card On May 3, I transferred 27 rubles to my niece using the IBAN, as I was assured during registration that this service was without commission, they charged 1.50, but that's not all, I wrote my last name by mistake, but the iban was correct! The money never reached her (( On May 5, I called the bank, explained the situation, they told me to let your niece dial us herself, we did so, put the phone on speakerphone to hear how the bank employee solves the issue, he said that since she does not have an open account in belweb We can't see where the money went, because I transferred the money to a priorbank card! And this service costs 20 rubles. Question: why does one consultant say let your niece dial us, and the other says we can't see where the money went? And before this situation, I am extremely satisfied with this bank, the most disgusting service and inconvenient use of Internet banking!
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