BelVEB
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Kamiennaja Gorka
81 m
Stancyja mietro Kamiennaja Horka
173 m
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49 reviews
October 21
Once a month I come to pay the mortgage at the branch on Prytytsky 93. Yes, the service is slow and it seems that this is not the fault of the staff, but of the software equipment: the specialist quickly enters data into the computer, but the download takes about 3-4 minutes and the two of us wait with the specialist. I would love to pay the loan through the terminal, but for the property deduction it is necessary that the full name be on the receipt or receipt, and then the difficulties begin. The terminal that stood at the entrance to the office was replaced a couple of years ago and it does something, but it does not accept payment for the loan. There is a good quick info kiosk from BelWEB in the vestibule of ALMI, but it does not punch the name on the receipt, although it shows this data on the screen. No matter how much I turned to the changing heads of this office and to the bank itself with a proposal to improve the software a little bit, nothing happens - you pay through an information kiosk and still go to a specialist to make out a copy on a check so that the last name is registered, taking up the time of employees and customers.
See original · Русский
December 12
I ask the management to pay attention to the woman who works in your department.She is elderly and wears glasses .Initially, she started being rude , did not even provide any help with my question about the bank card.Previously , a nice young girl came and served , helped and explained .Terrible service this time
See original · Русский
November 28
The bank's schedule is, of course, so-so
10-19, many banks work on such a schedule on weekends, but here in order to make it you need to fly straight from work and still, perhaps, stand in line, and make it so that it doesn't close👎
See original · Русский