Terrible attitude towards customers! Always busy with something. Maybe, like with me, you're sitting in line and at the same time another client with a consultant bursts through the window and you wait until they finish serving him. The air conditioners are not working, it is very stuffy
they issue paid SMS alerts to the cards without clear notification. in particular, he opened an online deposit. it is necessary to issue an online card. I asked several times for sure there would be no hidden payments, since I did not need cards and it was easier to go to another bank. as a result, SMS notifications turned out to be paid. As a result, the bank's position is a free card, these are paid SMS messages. a very complicated online application, because of this I had to open two more cards. I highly recommend it.
and the work schedule is bad. 18 hours and the bank is closed, so this is a residential area, you're just coming from work. The bank is probably not open for individuals here.
In my life, I no longer apply to this bank, I took out a loan for 6 months, paid according to reports from the bank until the 25th constantly and on May 11 I received an SMS that I had a debt, although on April 20 I paid the amount, the consultant called back and explained that my contract ended on 03.05. therefore, I must repay the last payment before that and indicated the contract should be read and I've already been charged a fine and interest. Yes, there is some truth in this, the contract must be kept in front of your eyes every day. Apparently, it is profitable for the bank to drive customers into debt, although they could have notified you in advance about the payment, so you have a minus one client who will tell all relatives and friends how the bank takes money
It was a little difficult to find, since the bank branch is located in a large building, and, like, the sign can be seen from afar, but it is difficult to see the way to the goal at first glance. I had to go around the buildings. The bank's employees are tactful and polite, there was no queue. Overall, not bad.