A beautiful and bright room and that's it. A very long wait. It was necessary to deposit money on the card, there is no bill acceptor to perform this operation without problems. I had to use the services of the ticket office, the queue of 5 people was served for 50 minutes
The service is at the highest level.
Pleasant staff will help you with any question :)
There was a problem with withdrawing cash in $, they helped to solve it quickly also at the last moment of closing...
Very competent, attentive and correct service of the specialist Grishina Olga Igorevna. A top-class specialist. It is immediately clear that the person is in his place. Thank her so much for her help.
The department couldn't be worse. Out of about 10 jobs, one, maximum two, are working. Some programs are constantly not working, or something else is lagging. There are 3 queues in the department, and the service is very long… At least 15 minutes per person. And how in general can a specialist serve legal entities and individuals in one bank branch? individuals and at the same time change the currency to the population?! Where did they even invent such a system? There are 4 ticket offices, 4 specialist seats, and one person works.
And the cherry on the cake. I came to the department at 18.08 and then some kind of cleaning apparently began. There were two cups on the car with bottled water (probably already used by previous visitors) and the cleaner put them in reverse use. Horror.
A terrible bank, I come here for the third time and constantly have to spend a lot of time, there are 2-3 people in front of me, and I have to wait for almost an hour. ((((
Hello.
Disgusting attitude of the staff. There are two people working. He was rude to an elderly woman who asked for help.
The payment was sent to the information kiosk, which worked for a period. When asked for help, they recommended working independently.
Calling coupons does not work.
A small bank branch in the city center near the metro station Institute of Culture. It is located on the 2nd floor of the building. The specialists are friendly and know their job. They work with clients quickly! I recommend it!
There are always some kind of showdowns with clients, as I won't come. The queues are moving quite slowly, despite the small number of people. Today I took a ticket in the queue for an active service function, waited 15 minutes in the queue, so that they would come up to me and tell me that this service is technically impossible. I am indignant. Was it really impossible then to immediately make an announcement on the ticket order board in the queue or make this service inactive? Or in some other way to warn immediately (
I came to repay the loan at the cashier, and she started telling me that it was better through the terminal or in a mobile application...I answer like, "why?can I borrow coupons from you to repay the loan?Can I... that's all, I want at the checkout, what kind of person are you sending me somewhere?do your job."..The lazy guys were alone there, in the end she said -well, okay, let's go here