I would like to express my deep gratitude to T. V. Meleshko for her professionalism. An excellent specialist, always friendly and smiling, regarding my situation, thanks to Tatyana Vyacheslavovna, the bank not only did not lose a client and a depositor, but on the contrary, I increased my deposits. There are more such specialists for the bank.
Extremely negative memories.
When trying to withdraw a large amount from the account, the employee made a mistake and the money was debited from the account, but they could not give it to me.
The head did nothing until he raised his voice at him and threatened to call the police. I had to force him to strain the IT specialists, who had already finished their working day.
As a result, I received the money almost three hours later, two hours after the branch closed.
I'm going around in a big circle now.
Excellent department, I applied here a couple of times, everything is fast and clear.
Special thanks to Ekaterina Dichkovskaya. She helped me on the spot and suggested how to solve my question better and faster. I communicated kindly and kindly, that's why I had pleasant emotions from visiting the bank.