The bank is good (the queues are not large, the location is convenient, the specialists make a pleasant impression (both externally and with their professional literacy), the interest on deposits at the time of writing is the best in the city, the exchange rate is average, it is not difficult to take a loan). I have been a user of the bank's services for 8 years now. Always a positive impression of the visit.
Cultured, polite girls, Give full information about bank cards and a complete answer to other questions. Thank you so much. It is a pleasure to work with such a bank. The service is fast. A good bank.
I left a request for a loan.They called back, discussed the details in a pleasant voice, and set a time.Arriving at the office 10 minutes before the time, I sat there for another half hour.
No one has found time for me.Thank you, you helped a lot)
A good bank. The staff is very polite and incredibly patient. A cozy and stylish room.
Of course, they didn't give me a loan, but there was no residue left.
Most of all, I was surprised that the bank is refinancing its own loans.
Minus: the location on Yandex Maps is not specified correctly.
Five stars for the staff. Despite the fact that they work at the speed of sleepy flies, the competence is high!
The interior, the organization of workplaces, service areas - it's creepy! For customers, the waiting space is an ultra-small patch. And if you take into account that there is always a queue at the bank, it becomes clear that not everyone
has waited ... But the funniest thing is the seats for customers. They were apparently specially selected to be as uncomfortable as possible. Well, so that they don't stay in a slow queue, but go to Belinvest or Belarus... Next to it...
So: five stars is an advance...
the main message: put chairs in the waiting area. Simple, cheap, unpretentious chairs... Yes, even if there were benches made of planks...
The service is like in any bank. Polite specialists, the attitude towards customers is correspondingly pleasant. The waiting time depends on the number of visitors, but experts try to solve all issues quickly and I can say that in our case it is high quality.
A convenient bank. An unusual beautiful interior. Nice design. Respectful communication of the staff. Unfortunately, I am not a customer of the bank, I came to exchange currency.
Somehow, hackers (although I did not click on the left links), did not give my card details to anyone, money was debited from my account in Poland. How many times in my life have I had cards from different banks and Internet banking connected to them, I have never had such problems. The bank refused to refund the money, which is a violation, given that it is the bank's fault. And in the rejection letter they offer me to resume cooperation with their bank. I will never recommend it to anyone again!
You are still shining with one star because of another branch, which has cast a shadow over the entire bank. I will definitely stop by and hope all five stars will light up in the review. Don't let me down.
She was also inattentive when reviewing the contract, as a result - 1 basic for delay. Considering that there were pennies left to pay... Be careful! How many times I took out goods on credit-installments in different banks - the first time such an unpleasant story. For the bank: along with the SMS with the date of final repayment, it would be possible to remind about penalties!
I very rarely visit this institution, and I am unlikely to visit it...I will not go into details, but the bank's internal investments are aimed at boiling customers, and not at the inflow of both funds and citizens.My purely personal opinion, although the attraction is just,,killing,,
The worst of the Vitebsk banks.they set the highest exchange rates when you arrive at the opening, their computer is frozen, then the Belarusian money has run out.there are a lot of people and all without masks.
The area for working with individuals is equipped with luxurious chairs. Air conditioning is always on in summer. There is a cooler with water. Queues of a couple of people. There is an ATM and an information kiosk.
A spacious bank. The service is fast. There are almost no queues. The disadvantage is that parking is almost always occupied. It is convenient only for pedestrians.
The bank is open on Saturday, but come for an account statement on a weekday, one working specialist is not enough to perform this extremely complex operation.
The worst Internet banking application I've ever used.
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KIT
Level 8 Local Expert
February 3, 2020
Disgusting. There is always one cash register and regularly there is nothing else to do but wait in line for hours, although some services are automated, but they do not work.