Minsk, finally waited for the fact that it was possible to make repairs, left an application with this organization for the removal of an old, but very heavy, electric stove, it was only for scrap metal and, accordingly, with its last breath, could contribute to the State Fund of Precious Metals.
The application was left on Thursday, I was told that the removal is possible only on Monday, well, OK, they clarified my full name (no idea why), they called me back on Friday, they clarified the time interval when the car would arrive.
On Monday, the guys arrived and refused to pick it up because the stove was dirty. It's true, it didn't shine with cleanliness, since it was made back under Tsar Peas, it was mercilessly exploited and I was almost afraid of it, but there's no point in washing what goes to landfill, no one asks when ordering, and there's zero information about it on the website. But after 17 hours (it was the deadline for the movers to arrive), the dispatcher called and asked if the guys were there and if the stove was taken away, I answered as it was and the question came to me whether I was going to wash the stove-no, of course), followed by the question whether to withdraw the application-yes, I somehow don't care, take it off....
I don't have any anger left, I'm just writing for those who might encounter this again.
I called another organization, eco taxi, they arrived the next day-on Tuesday-they took away this fear, they also put money for the stove... that's when I was really surprised and all I could say was that I was supposed to pay you for what you were carrying.....
I called this company. I started asking questions about the removal of my old bulky equipment. The answer was as follows: "this is information that you should not know ..." And the question was: why should large household appliances be fully equipped?". The phone was hung up...I'm calling you back. I get back at the same girl, who is rude and throws the phone again. None of the questions were answered and your application is not accepted.
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Анна Е.
Level 2 Local Expert
November 5, 2024
We ordered from this company to take out an old non-working washing machine. We found them on the Internet, they wrote that payment was made upon arrival. They barely got through, the operator said that they would call back within a few days and arrange a time. They called back. And when they came to pick it up, they didn't pay anything. They said they were TAKING IT FOR FREE.
Please read the reviews before ordering from this company. The payment for it would have been small, of course, but it was a shame.