Great store!Convenient location!Always friendly staff, ready to come up and help with the choice at any moment!A good assortment, a variety of colors, excellent quality!Reasonable prices!Good discounts!Frequent promotions!
Poor product quality. Low quality of customer service – they will do everything not to return or delay the refund process. It is better to choose another manufacturer and another chain of stores.
I bought half-boots (article 2216300) on 31.01.24. I did not wear them before the season. At the first wear, I found a defect – the decorative patch on the left half-shoe is turned 180 degrees. The patch is sewn on. The structure and shade of the skin on the upper part of the boots are also different. 03/14/24 brought back to the store as an item of inadequate quality (according to the law, two years are given for a refund). The receipt and the box were in stock. In the application, I indicated that I ask for a refund of the amount paid and the difference in value on the day of the refund (also based on legislation). The money was not returned, they were immediately motivated by the lack of money in the cash register, then by consideration within 7 days. The defect did not arise as a result of wear, it is a factory defect – there is no need for an examination. Buying and returning low–quality goods amounts to three trips to the store - buying, writing an application, and refunding money (if it is still returned). I tried to leave a review on the site belwest.by . The review is sent, but not published.
I bought men's shoes. The size is mine, but the heels were rubbed in 3 hours.There is some kind of insert in the back that rubs the heel heartily.I do not recommend it.
A good selection of shoes, but only seasonal, winter is not to be found in summer :) Good staff, they personally told me where my size is in another store. Shoes with a support will creak after a while:(but the rest of the models can be safely taken. Chic leather flip-flops and summer sneakers of excellent quality. I recommend.
A great store. High-quality shoes, worn for years, Super! There are a lot of beautiful models, we order them in the online store-it's convenient. I advise you!
I buy shoes only there. Experienced sellers, always attentive, will offer what suits you. I always leave them with a purchase and in a good mood. I recommend. The best store from this company.
I was inside the factory, it's very cool, work is in full swing everywhere, it's very hot for 2-3 and there's not much space. Beautiful place, new technology
I bought Belvest boots and seemed to have a very bad sole .the sole has worn off in a year and earlier there are holes on the sole .I looked and gasped !They refused to change that the warranty was over .in general, I do not recommend it!They did not act decently ...The second pair of boots flowed .I walked in them when the snow melted and came home with wet feet.It is better to buy from Belarus , too .but the quality is better!
The staff is very polite and attentive. According to the assortment, you need to catch the moment when the right sizes of the selected shoe model are available.
A small but very compact ,large assortment of shoes, qualified advice from sellers...
See original
4
Show business's response
А
Антонина Зайцева
Level 7 Local Expert
December 17, 2021
The range of models sold is super, they try 100%, I would like more models made of suede and not plush, for such money, the models are ugly, the soles are heavy.
Shoes and bags.
Frequent discounts.
Genuine leather and natural nubuck.
The prices are high, but if you get a discount, you can really buy awesome shoes and bags for a very small amount.
See original
3
1
МК
Level 8 Local Expert
September 26, 2020
A good store! Competent sellers. The service is at a high level! In most cases, a very rich assortment
The store is not bad, but the models are mostly based on the standard fullness of the leg. They couldn't find beige and light winter shoes for my problem feet. And so-the prices are acceptable, the sellers are attentive.