Bely Mishka
18 reviews
May 6
We took a bus tour to Anapa in August 2024, provided a bus in which the air conditioner did not work in the heat of almost 30 ° C, which broke down 3 times before reaching the border of the Republic of Belarus and the Russian Federation, and we also rode it back. We became famous as a comfort room in the Sofia guest house, as a result, the girl and I were moved into a room in which it was difficult to even call a bed, a mattress consisting of metal wire and the same springs stretched with fabric, it is not possible to lie down, let alone sleep on it. There are strange wisps of female hair everywhere, it was all noticed when entering the room. The doors were plastic and glass, and everyone who passed by could watch everything we were doing (relaxing, having a snack, etc.) with observers, so to speak. The air conditioner was allowed to be used almost on schedule in the heat of +36 ° C. On the day of departure, we were evicted from our room at 11 a.m., despite the fact that the bus picked us up at 1
23 p.m., we were waiting for the bus on the street all this time with suitcases. Before signing the contract, the wrong photos were shown, the expectation /reality did not match at all. We will never contact this sharashkin office again.
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April 18
Thanks to the "White Bear" for the help with the paperwork for a Spanish visa. Special thanks to Valeria for her professionalism and answers to all my questions.
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May 8, 2024
Excellent travel agency. I applied for a Greek visa. Many thanks to Valeria's manager for his professionalism, attentiveness and patience. I got a visa :) we will continue to cooperate!
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May 10, 2023
The impressions from our Berlin-Paris-Amsterdam tour on 04/27.23 were the most pleasant! Both the drivers and our guide Dmitry made the trip as comfortable and safe as possible! Informative, interesting, with attention to every tourist! The hotels were also generally very good, and of course Paris and the rest of Europe left a lasting impression! We were very very pleased with our trip❤️ thank you
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September 30, 2024
A wonderful travel agency, they picked up the tour, painted everything, accompanied them all the way. I liked everything very much!
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February 15, 2024
I asked for help in applying for a Polish work visa. Valeria consulted, helped with the package of documents, and quickly submitted the documents to the visa application center. The visa was given for a year. I was satisfied.
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August 29, 2022
A good travel agency. Pleasant atmosphere in the office. Convenient location in the heart of the city. Valeria explains everything in an accessible way, there is feedback from customers. Discounts on travel services for children and a gift discount on subsequent tours or visa support.
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February 21, 2024
A good tour operator, always selects the right tour, used their services several times, were satisfied. Minus they just close early and you need to come by appointment
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May 14, 2023
I would like to thank the White Bear travel agency and personally manager Leroux for a beautiful tour to the Dolomites and Lake Garda in Italy. We are traveling with the "White Bear" for the ninth time. The tour was very eventful and informative.
Thanks to Lera for a wonderful vacation.
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July 5, 2023
Customer focus is at zero. There was no dialogue with the representative of the travel agency. It is normal to write a message and disappear for a couple of days at the conclusion of the contract. I won't apply anymore
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September 10, 2021
I applied to the White Bear travel agency for a visa. Valeria explained everything in an accessible way, prepared a package of documents, I just had to pick up my passport. The result: in a clean passport, a multiple-entry visa for 3 months. In the future, I will recommend this agency to my friends, as I am completely satisfied with the quality of the services provided. Special thanks for the discount card, I will definitely contact you again)
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August 31, 2021
Lera is a smart girl. The work was done promptly at the highest level. As a result, the multivisa is in the passport. And a few more nice bonuses and discounts. I was in touch even on weekends. I will contact you again if I need her services.
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April 11, 2022
I applied to the agency for a Polish visa, a very nice girl Valeria collected all the documents and helped with all the questions
. p.s. I received a visa :)
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September 12, 2021
An excellent agency. Manager Lera helped in opening the visa, everything went without problems. I will definitely recommend it, as I was satisfied with the services.
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August 25, 2021
The agency didn'T like it. Two days before the trip, they were not available, they answered questions with standard phrases, did not consider it necessary to inform about the replacement of the bus, ran with bags - they did not know where to poke. I won't go there anymore.
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August 1, 2022
I was given visas to Spain for a year . Great company.
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May 19, 2019
It's hard to find an entrance, but I liked the staff. We have drawn up a contract for services. Friendly attitude towards customers
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March 17, 2021
Cool travel agency)
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