Unrealistically disappointed! We rested here for 2 years in a row and were very satisfied. We booked a house for July 2020, but due to the current situation in the country, we were forced to cancel the reservation (we did not work with my husband in quarantine). As a result, when asked to return the prepayment a month before check-in, they received a lot of rudeness and negativity. We were even added to the blacklist. A complete lack of correctness and a desire to retain regular customers. Very disappointed