I am writing a great review about using this service for 3 years. Initially, it seems that the service is really decent, however, I fixed the same phone there, first they changed the motherboard, a little later the display. The phone did not beat, did not fall, and nothing happened to it mechanically. And so, less than a year after replacing the motherboard with this service, the phone just stupidly went out when it was picked up and only unlocked. Well, this phone had been lying for a year, it was forgotten and hands no longer reached it. Now we decided to sell, because another one was bought a long time ago, but before the sale we decided to take it for diagnosis....And according to the diagnostic results, they said that the replacement of the processor (which is actually directly connected to the board, which they just touched). The question of the reasons is a strong physical impact (fall / blow, etc.). To the fact that you say that it really did not fall and that the reason is their poorly done work on the motherboard argument: it was changed 2 years ago, and it was covered immediately after the end of the warranty period))) as a result, the phone, which now costs 500 buns, needs to be repaired for 480))) As a result, my advice to you based on 3 years of treatment: if you have the latest iPhone of new models, spare your nerves, time and most importantly your WALLET. Because this service cannot apparently cope with any complex repairs, in addition to replacing the battery. I was extremely dissatisfied with the service, I will never turn to it myself in my life and I do not advise you.

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Елизавета К.

Level 5 Local Expert

Teach your managers how to handle customers. I've been with you 2 times before. Today I left a request on the website to be contacted via messenger, but in the end a girl called, I said that I had left a request for a messenger, and then I was not interested ... (since you even at the request of the client, you cannot contact) she replied that she did not find me in tg ... I told her about Viber, she said she couldn't find it Indeed, everyone finds it somehow, but she did not find it And if you face the truth, I didn't even try. Manager: firstly, she did not introduce herself, secondly, she did not apologize, thirdly, she could have calmly corrected this situation and offered to contact me in the messenger, and not me to look for her And as a result, she hung up the phone. Customer orientation is super, I see you like to lose customers

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Алексей М.

Level 2 Local Expert

On 6.01.2025, I brought my iPhone for repair to replace the battery. when communicating with the engineer, the repair time with the replacement of the controller was 3 hours. after this time, I returned to pick up the phone, but it was not ready, to which I was told that the repair time was increased by 1 hour. I went home and told them that they should bring my phone home in such a situation. They agreed to this, but after another 2 hours, no one called. I dialed them and asked where my phone was , to which the girl said in a haughty voice that they were sending it by courier now , although they did not know the address . the service's attitude to customers is not much worse, communication is the same, the quality of service is not even 1 percent. Piggish attitude . The 21st century is in the yard , and they can 't call and say that repairs are delayed ! I don 't advise anyone to go there !

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