Excellent tile salon, a wide range of products and prices are more than acceptable. Designer Olga is just a Professional with a capital letter (and a wonderful person) made the layout, advised how best, works with the client from top to bottom. I advise you to contact us.
I have been to this store several times and after 1 visit in May, I had a desire to write about the terrible and incorrect customer service, I have not seen such tactlessness on the part of the "consultant" for a long time....I looked at the reviews and realized that this is not a personal attitude towards me, but for many customers of this store it's just a "consultant" I didn't get a good one!
I still bought a tile from this manufacturer, but from another sales representative of KERAMAGROUPS on Mayakovsky, where the consultant answered all my questions without any problems, picked up all possible options and offered excellent options for delivery beyond the MKAD.
But I still had to go to your store 2 times already in June, here's a great simple layout of the collection that I wanted and....there was no longer that "consultant". And their other consultants answered me just fine and everything was fine, but somehow the sediment still remained ...
So dear representatives of the company, pay attention to the staff who work for you, because your products are good, but you don't want to buy from such "consultants"!
I want to write a thank you to the consultant Ksenia Korolkova, who is a professional in her field, advised on the choice,made the design of the product,quickly calculated everything correctly, we were satisfied, there are more such sensitive attentive sellers
We bought tiles in the bathroom and on the kitchen floor. A design had already been chosen for the bathtub, but the consultant suggested an interesting option, which was settled on.
A large selection of tiles, reasonable prices.
Birch ceramics were recommended to me by the master who did the repairs. I needed a tile for the balcony. At first I was skeptical about this idea, but in vain :) the salon is small, but there is a good selection of tiles, many modern designs for stone / concrete / wood. The consultant even agreed to take out the tile I liked to look at it in natural light. Special thanks to her for this! The order was delivered to me in one piece, at a pre-arranged time. The master also liked everything about the work.
It's a nice place. Small but representative. In the sense that a sufficient number of samples are presented. Consultant Ksenia is a smart girl, she calculated everything very quickly and made it out. Thank you very much.
Consultation, design project, tile layout - everything was done quickly and competently. We were pleased with the prices. Delivery is also fast and clear
A familiar tiler advised me to buy tiles in berezekeramika. Have arrived. There are many samples on the stands. But, then it is not available, then only 10 squares remain, then it is discontinued. At the same time, the consultant did not offer us anything special. I won't say anything about the tile, I'll say specifically about this store: I won't go to it anymore.
The attitude towards customers is disgusting, we came for advice and got a bite in the back, if you are not going to buy today, then you do not need to serve where you have seen such an attitude, the mood is spoiled as well as the impression of the company. I do not recommend this company
We bought tiles in this store.The approach to the client is very good, everything was told and suggested how best!! They also have a free design project, and the tile prices are very nice!!! Thank you so much for helping me choose the tiles!!!!!
Class, traveled around four tile salons, was on keramin, in all om, miles, continents, and noticed that there is only Berezovskaya light tile, found a company store, came and bought both a bathroom and a toilet, what you see and immediately like, no longer in any comparison with another does not go!!! In general, I am satisfied
Thanks a lot to the store's consultants, everything is very competent and clear! Deaushka told me everything, showed me and calculated everything correctly.
The tile is no worse in quality than keraminovskaya.
I recommend it!
Terrible service (( bought the tile elsewhere, despite the fact that the project was drawn from them. There was actually one employee in the store, a crowd of customers... most of them really just left.
We chose and bought tiles, designer Ksenia is a great fellow, she copes well with capricious and not always knowing what they want customers, thank you
Parking is difficult, parking is often occupied by owners living in neighboring houses. The store is small, there is a selection of budget collections. The staff is pleasant
A good store. The sales consultant is just a fire. She consulted me quickly, intelligibly, and with knowledge of the matter. The store is not large in size, but it is quite possible to get an idea of the product.
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Евгений
Level 6 Local Expert
January 20, 2024
We were on 01/20/2024 at the salon in Minsk on Olesheva 1. The beginning is positive: there is plenty to choose from, the collections are good, the price tag is very pleasant, the quality reviews from familiar tile makers are quite decent.
Now the negative: the lighting in half of the salon does not work - they illuminated themselves with phones, the samples are placed disgustingly on the sliding stands, the stands themselves are skewed, they jam, any desire to look disappears. At the same time, there were at least 10 people in the salon with us, and two consultant girls were very busy with their mobile phones...
Personally, I am offended for the business in Belarus - there is something to sell, to whom to sell, and the execution is disgusting. I recommend those who are engaged in the development of the network to go to the Keramin salon. The same small one at the Kamennaya Gorka metro station. And compare it...
You've never seen anything like this before! Marketing in Belarusian: the calculation of tiles is paid! A paid project for 30 rubles! Considering that birch ceramics costs the same everywhere, I do not understand the essence of the consultant in the salon at all🤷🏾♀️🤷🏾♀️🤷🏾♀️. That is, if Mark Formel and Megatop do the same, then expect this option: I saw the shoes live and bought them. Pay 30 rubles for the fitting. Good luck in sales, Marketing Gods!
The salon seems to be quite good, the prices are cheaper than all salons. But there is one thing, I was sent to Zaslavl to their warehouse. And then I got to 1969. I called the loader twice, refused to help load, explaining that pickup is not loaded. I didn't even count the tile that I put in the trunk. There is zero service. Now a photo of the birch ceramics warehouse in Zaslavl.
The choice is not huge, but we have found our own. They helped us quite intelligently with the design project. One thing is not convenient - the work of the warehouse is exactly in time with my work. Delivery is hot and paid, but you also have to wait. These points need to be improved somehow.
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Алена Сенкевич
Level 13 Local Expert
September 2, 2024
Good choice, reasonable prices.
But there are long queues for miscalculation in this particular branch. It would be nice to add employees
The salon is not bad. The choice is too small. The employee is," experienced" there is no subordination. It is immediately noticeable that he has been working at this place for a long time.
It is a pity that there are no 10 stars. I am shocked by 2 things. The first is the prices, they are 2-3 times lower than competitors with excellent reviews from builders.
The second is the attitude of employees to customers, I do not remember such a service in Belarus at all, when everyone was angry and aggressive, it was very unusual to communicate with the employees of this salon, but it was incredibly pleasant. I definitely recommend that everyone just look into this store, I'm sure you won't want to leave.
The service is excellent, the girl's consultants are very patient and responsive, professionals in their field. A good choice, in addition to their services, they also help to find movers for unloading, in general, the organization of the process is 100%%
The choice is not bad, the price is lower than that of dealers, the disadvantage is that receiving the goods in Zaslavl, especially in winter the road is uncleaned, and in general the price-quality ratio is what an ordinary man in the street needs
Super prices, good choice, make a 3d project, suggest, bought a tile there and was satisfied. We also made a discount if you take a lot and pay immediately!
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Кирилл Зимин
Level 9 Local Expert
October 7, 2024
the store is pleasant, but I would like more of the product presented
As of January 2023, the prices are more than attractive.
The store itself is small, not everything that is on the site is presented.
There is a children's corner.
They picked it up, modeled it, printed out the layouts, and replaced the fight. In general, I am satisfied with the choice a little less than keramin's, but the price is not high for delivery.