In November 2022 I bought a Beurer MG 147 massage pillow worth 220 rubles. in the online store of the office of the same name (the details include CJSC Territory Edelweiss), Europe shopping center, Surganova St.
The product failed for the first time in April 2023. Since I live in a rural area, I had to travel 200 km to the specified office. The repair was completed. The second breakdown occurred in October (the power supply unit, the control panel failed and the body of the product began to collapse under an absolutely intact outer cover). The warranty period is declared for THREE years.
After going the same way again and contacting this outlet, I received the answer that (quote): "the company is not responsible because you have no EVIDENCE of a FACTORY DEFECT. You will not prove anything, but you will go broke on examinations, we know the legislation."
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1
Goldbach
Level 18 Local Expert
January 15, 2023
I bought a massager today, the quality of which cannot be found fault with, and the long-term warranty also inspires confidence: three years. Thanks for the good service. The German manufacturer's quality is excellent, of course.
A great store. There was a small problem with the order, but everything was quickly resolved. Thanks! I highly recommend it, good attitude to customers, high-quality products.
I don't use the store's services very much. What attracts you is a good selection of goods and promotional policy, well-established own delivery with the possibility of agreeing on the time of receipt. Complications and current difficulties in the course of the case were resolved without resentment.
Decent pick-up points (I tried them on Surganov). An excellent location is near the Yakub Kolas metro station or the Academy of Sciences. spacious room, easy to find by the catchy sign. I liked that the product delivery expert really confidently demonstrated the assembly of the product, checked at idle, then folded everything neatly as it was. If I lived in Minsk, I would pick up my orders only at pick-up points.
I wanted to buy a girl a hair dryer. She always washes her hair before work and dries it with our old hair dryer, which in turn works every other time.... Because of this, she began to be late for work often (and going outside in -2 is not very smart). I searched for a good online store for a long time and came across beurer. Prompt work of consultants, low prices. I chose the Beurer HC 50 model. The girl is happy. Thanks!
I wanted to buy an inhaler. I found this site, left a number, and after a couple of minutes they contacted me and helped me navigate the models. As a result, I chose the ih 55 model, as it suits me in terms of functionality. The inhaler was delivered the very next day and I was pleased that you can pay for Halva. Thanks to the consultants for their help!