The service is disgusting. They ordered a radiator (main one), when unpacking, the honeycombs fell out, which I immediately informed them about. They refused to take the spare part back and return the money, although when he called at the time of purchase (negotiated the purchase) and I asked what condition it was in, they told me that if it did not suit, it could be returned within two weeks... I will complain to the executive committee on violation of consumer rights.
There are no guarantees. The offer is an empty phrase.
The location is excellent, the location is very convenient, the spare parts are sold of very good quality, and if the spare part turned out to be not working, they are changed without unnecessary questions
However, the entrance is terrible😅😅😅
It's better to throw the car at the gate and walk😂
I have applied for spare parts for Citroen C5 several times. Everything, in general,
they are good, but they do not always have the opportunity to choose a suitable part in terms of quality.
I bought a pear and a snail train on a Nissan qashqai. The train was immediately warned that it might be defective. And so it turned out the money was returned.
- The disadvantages are that they are far from Minsk. We need a branch in Minsk
The staff is not competent. They don't know how to talk to people normally. They are rude and mean. Especially the guy with glasses. Someone needs to recognize him.
I do not recommend it. Spare parts with defects and broken fasteners are sold.
Excellent disassembly, a large assortment and very smart guys work there. We quickly and efficiently picked up the necessary spare parts and even loaded them into the car ourselves.
Договорился ,оговорил все с менеджером, выбрал конкретные запчасти по артикулам.
По итогу прислали из 3 позиций две, одну летать ЗАБЫЛИ положить ,но деньги за это взяли, вторая летать пришла не та,что я заказывал, поломано крепление и комплект не тот ,что обещали. В итоге ,что бы деньги вернули ,нужно писать заявления на имя директора ,что бы мне вернули мои деньги незаконно взятые с меня за их косяк ,что они не положили запчасть. На мои претензии поменять присланную косячную деталь, на ту ,которую я просил изначально и на которую договаривался, продавец дал отказ специально, что менять не будет и той уже якобы нет ,что я хотел, хотя она имеется в наличии. Предложил мне продавец за свой счёт отправить нету деталь им назад и мне просто вернут деньги. Сервис ужасный , покупать только в крайнем случае от безысходности и все смотреть 10 раз. Ребята ненадёжные. Сервис 0.сами виноваты ,скриншоты переписки с менеджером есть, а вину не признают и сос акивают с ответственности . Поставил бы 0,если можно было бы
I ordered a bumper with an amplifier and fog lights, they were delivered by courier to the regional city, the next day I visited. For a price below the market, the spare parts matched the photo, without damage. In short, we really helped out)))
Ужасная разборка. Покупал два двигателя и два не рабочие. Никому не рекомендую. Затраты на установку вернули в размере 10% от всей стоимости. На уступки никто не идёт. Прежде чем к ним обратиться, стоит 10 раз подумать!!!!!!
Много б/у деталей . .. хорошие люди есть сто .... рай для любителей машинак)
М
Максим Иванов
Level 3 Local Expert
November 4, 2023
I phoned, clarified the availability, agreed to pick up the item, arrived from Minsk. As a result, the spare part was sold 15 minutes before my arrival..It is better to look for spare parts elsewhere, do not waste time on the incompetence of this office.