Great company! They respond quickly, everything is prompt, polite, even answer questions in Viber, the car was clean, in good condition. I took it for 4 days, a trip to Russia to Lipetsk 840 km one way, the Renault Logan car did not fail, everything is in working condition. In general, there are only solid advantages)))))) I recommend it! I put 1000 stars out of 5.
A cool company, despite the terrible contract, everything went great, the contract was signed in 15 minutes, we got a clean and fresh jilik, it was accepted even faster after 5 days of driving. We have traveled about 2000 km, there are no comments.
Everything is normal. I took Hyundai elantra to go to Minsk. In what condition I took it, I returned it in this condition. During acceptance, no one screwed up anything superfluous. As much as there was in the tank, so much was brought. Registration takes at most 10 minutes. The car is fresh, but those parts are not ideal, but also not critical.))) Smiling reviews, where it says that the car also needs to be refueled and washed!) I read the contract, yes, the responsibility is entirely on the tenant. Well, what can I say. A car, a means of transportation of increased danger, be more vigilant and good luck driving))) In the absence of more or less normal offices, I recommend it!
I took the car from them for the first time . The reservation is fine. the manager, the attitude, as usual, I did not give him $ 1,000, yes, no, everything is written in the contract. or maybe someone died , then I understand . the car is technically a fire , but the interior : the seats are dirty , the steers are gone , the radio does not work . If you read the contract , everything is against you and you will owe everything even if you are not guilty . better on your own.
Great! I applied several times, everything went fine, a good fleet of cars in different price categories, and I was also pleased with the 4+1 promotion. I will definitely contact you next time
Before taking a car at this rental, I was interested in familiar people who used their service, the review of this office was not very good, especially the terms of the contract, unfortunately, when I took the car I did not read it, there was no time since I ordered a car at 15.00 and the car arrived at 16.30, I was very late for this I did not read the contract,the car it worked without problems when handing over the car, there were no problems, I came and gave it away without complaints in the future I will take the car there will be problems I will write
Their main disadvantage is their contract. If you read it, it turns out that it is better not to drive it. If you get into an accident through no fault of your own, then you will have to pay anyway and at exorbitant price tags, not to mention fines. The condition of the car: the cars are not in the best condition, although they are literally 2-3 years old. During operation, the broken windshield and wipers caused inconvenience, which required replacement, because they did not perform their functions.
I have been using the services of this rental for 3 years, there have never been any problems, everything is fast and clear. The only drawback is that many cars are beaten one way or another, it feels like people don't know how to drive, plus a lot of places are smoked in the cabin, but it's not the fault of the car rental, but people
I have been using the services of this rental for a long time. After the last visit, the impression was not very good. In my opinion, the reason for the new staff is the client orientation, as they say, of kalyanal. I booked a car when it was issued - I noticed a very dirty interior. Very! The handbrake in the car did not work - they said they were waiting for the master to repair)))!!! A replacement was not offered, but I did not ask modestly. However, they did not refuse. Not a bad car rental considering the communication with them for the last 6 years, but there is something to pay attention to lately
A large selection of cars, will help on the budget and type of car. Managers are almost on top. Excellent discounts for regular customers. They help with difficulties on the road.
I took a car for the first time, I liked everything very much, the staff is polite, there is a reservation, the car is clean, and most importantly, the car will take you anywhere, everything works, the booster was given. We accepted the car without any delay.It's a pleasure to work with them.
I use this service periodically, very polite and attentive staff, they will always help me choose a car that meets my interests, there is a discount system. I'm not writing a review to order, I'm writing on my own because the guys are really good!!) I recommend renting a car only in this organization if you do not want to face additional fines for mileage, a scratch or an unwashed car, but want to get only positive emotions from the service) I will continue to use this service!
I have been using bibicars services for a long time, but not often. Since I took a car only in the summer, and only budget cars, I can't say anything about the winter period and the conditions for renting expensive cars. In summer, renting a car is like playing the lottery (if you're lucky). Since the demand for these cars is high, they cannot be booked in advance, for example, a week in advance. You need to call the rental a few hours before the expected start time of the rental. But if you have already confirmed that the car is available, then you will most likely take the car. With any overlaps, they will try to find options for you. I came to the rental several times after confirmation, but "my" car was extended at the very last moment. In this case, I was always offered an option for my requests, and I left by car. In general, the technical condition of the cars is good. I have never had a car break down on the road. The last time they gave out a dirty car with a small amount of gasoline in the tank. I did not need to wash the car at the time of delivery. And I handed it over without any problems, dirty as it was given out. When accepting a car, they do not find fault with natural damage. For example, to small slips that occur during driving on the highway and that the driver cannot influence. Of course, if you got used to it somewhere or dented the car, then yes. That is, they take it demanding, but adequately. You can understand, but then you take these cars. I didn't have any emergencies, so I can't tell you about the interaction with the rental company in case of accidents. Overall, the rental experience is positive. I would have put it perfectly if it would have been possible to order a car in a week.
If you need a passenger car to travel around the city or to another city, go here. They helped a lot with transport when my car was in service, and I needed to get to Minsk badly. A large selection of cars, reasonable prices.
The cars are in excellent condition, they will take you anywhere!
But only 4 stars because of the staff, since:
1. There is no dispatcher so that you can always get through.
2. In cases of non-arrival of a car when booking it, they offer a car for the highest price, and not at the price that the car was previously booked.
And so, in general, everything is fine, if there were more stocks and lower prices, it would be super!!!
Everything is on the level: correct communication, there is a possibility (on working days) of a small selection of cars. The cars are in good condition. I use it every time I arrive in Belarus.
When making out the car, the employee gave out the keys and wished a good road, without thoroughly checking the nuances on the car. When handing over the car, two employees came out to check the car, examined every scratch, every chip, even to the point that they climbed under the car with a phone (camera), pointing out that there was no such thing when we received the car. When asked to give a complaint book, they pointed to the stand with the director's number. After the call to the director, in which, to put it mildly, I was sent, no one solved my question.
Thanks to the company for the wonderful mood.
Cars are not insured by CASCO, why write about insurance on the website.
Any accident, through your fault or not - you pay, the contract is drawn up so that in any case you get a fine and pay for the downtime of the car, or you will be politely asked to reimburse the repair cost, calculated by someone unknown, when trying to get a paper from an insurance company, managers become abruptly forgetful and convey the decision to the insurance company in words.
Managers are very strange, it will not work to wait for the promised "We will find out and call you back", they do not take phones when trying to call themselves.
A very strange company, unfortunately everything is heading into the abyss, bibikars is no exception.
Disgusting, last year I ordered a car in four days, I came, but the car was not available, they offered a duster for 100 rubles per day. This year it is even worse, there is no budget option at all... They offer it for 90 rubles. And it is not possible to order in advance, and they say you can only order on a day-to-day basis, although it is no longer available..It is necessary to write complaints to the city executive committee, the regional executive committee, so that this charade is covered up....
On the day when it was raining, the car was rented for a day, everything seemed to be fine, but when I got into it, everything was stained in the sand there (as if someone was sick), and in general it felt like the car hadn't been cleaned for a year. it's a pity that I noticed it when I drove far away. Well, when I handed over the car, they told me that I needed to wash the car, I replied that I did not have time to wash the car, sorry, I rented it to do my business and not go to car washes. I was answered by 25 .rub. the service will cost if the staff drives the car to wash it themselves. Explain that when I rent an apartment, a hotel, I don't clean up after myself, I think it's the same thing. So if you take 25 rubles. for washing separately, then why is the salon all dead, that you don't even want to touch anything, why don't you give it away with a clean salon. In my opinion, this is a complete collective farm.
To be honest, I often take a car especially in Minsk, but I have not seen this.
Comrades, all those who consider themselves a responsible and punctual person, you should pass by this institution. Because when visiting the office, "booking" a car a month before the intended trip, on the day of the trip you will not receive your car, you will be exposed as a fool with a prank clowning. As happened to me on 04/6/12, I came to the office to find out under the terms of the lease which car can be rented on the date 2.05.22. We agreed on a Logan with advertising, they took my contacts, rustled in the computer, and when contacting on the appointed date, suddenly I find out that these logans are not booked, they can be taken on the day of the request and there are no more free ones. This is how this organization works, in order to save nerves, I strictly do not recommend contacting them.
See original
7
Василий
Level 9 Local Expert
December 3, 2023
I rented a 21-year-old largus. Everything is OK. The car is serviced, the interior is not worn out, good winter tires drove about 350 km without problems. The manager's attitude is also OK. I did not have any complaints or complaints about the fact of treatment. I recommend this organization to those who are looking for a car rental in Vitebsk.
I enjoyed dealing with them. It's nice to be in their office, it's tasteful. There is quite a large selection. I took the cheapest car for a day, drove 900 km, there were no problems with the car (to be honest, there was no wiper fluid, but anything happens, next time I'll check this point). All cars are new. They provided a clean car, it's nice. Their website is quite beautiful, modern and the necessary information is provided. I dealt with nice guys, there was no discomfort. They say everything as it is, they answered all my questions. I read the review below that the person was called in advance and reminded to return the car on time, and this bothered him. Maybe. But I never got a call. I recommend. I will contact them again, everything is fine with me!
I rented a car (as it turned out in a faulty condition), the pads from the word completely ran out on the road (there are no brakes) . On the M1 highway in Russia at night. I couldn't get in touch with anyone from the organization. The issue was resolved on its own, bought and replaced at the station, receipts were provided. It would seem that the service was not provided with high quality, return the money on the receipt for the pads and at least apologize. But no, they were led by the nose for 2 weeks, and after that the director personally tried to teach life by phone in the style of 90. They've been blacklisted. A muddy office, those conditions are not being monitored!
I am making changes to the previous review. The last name was slightly misspelled. Bozhchuk Oleg Alekseevich. I looked at the history of his IP . Very interesting. I opened it and closed it. Opened another legal entity. And so many times . And now, to make it easier to receive money in cash, I have opened an individual entrepreneur in the Russian Federation.
They cheated on the car. They promised and booked on oath, but when they arrived they said they didn't remember anything. They were playing pranks like clowns. This company sucks.
The cars are not bad, in good condition, but you should know a few unpleasant things that you will have to face.
First, you need to hand over the car washed and vacuumed. If you have not done this, then you will be charged another 20 rubles.
Secondly, the car must be refueled. With the "accuracy" of the sensor on Renault Logan, you can pour in another 10-12 liters, and nothing will happen.
Get ready to spend another hour of time, and about 20 rubles on top.
But renting a Logan for a day costs almost 60 rubles. For that kind of money, you could wash your car. Yes, and disputes over refueling are also really solved.
See original
4
Aleksandr I
Level 18 Local Expert
April 18
Terrible communication in the messenger - with mimicry and rudeness. Discouraged any desire to continue interaction.