BI Group is a company that inspires with its approach to construction and development in Kazakhstan! Since our cooperation, I have been pleasantly surprised by the high level of professionalism and customer focus. The company takes an active position in the implementation of projects that not only meet modern standards, but also create a comfortable urban environment for residents.
One of the main advantages of BI Group is the attention to quality at every stage of project implementation. The construction is carried out using modern technologies and high-quality materials, which guarantees the durability and reliability of buildings. I have seen many of their objects, and they are all executed with impeccable taste and attention to detail.
It is especially worth noting the wide range of housing, including modern apartments and residential complexes that offer comfortable living conditions. BI Group focuses on landscaping and landscaping, which is an important aspect when choosing a home.
The professional and responsive staff is always ready to provide support and answer any questions, which makes the process of buying a home as comfortable and enjoyable as possible. I confidently recommend BI Group to anyone who is looking for a reliable developer, and I believe that with their help you can build a dream of your own home!
A great office where professionals work in their field. The service is at the highest level, managers conduct consultations competently and intelligibly. Plus, each floor has a children's area and you can drink coffee without charge from the machine that is available on each floor.
I really like this construction company. It is located in a beautiful area. You get attention and help immediately. Friendly managers, competent advice. I like that various contests and prize draws are held.
A wonderful sales center. Friendly staff. The waiting room is well equipped, you can drink coffee, tea or hot chocolate with delicious cookies and sweets for free. Representatives of almost all banks are present. Positive aura and homely atmosphere. An electronic queue, a message is sent to the phone in case your queue arrives.
You come by appointment. They will serve you on time, professionals will tell you everything, where, what is being built. If it's a queue, then you can have coffee. There is a small coffee shop inside. Right there, the smart repair company when buying apartments, immediately offer repairs. The disadvantage is that there are few parking spaces.
Visited the sales department at 14:50 on August 30
4 hours in line - no one has consulted. When I complained, I realized that I was ready to buy an apartment. Manager Bekzat determines who to work with by sight) The system is well thought out, but the same people work in it (
The absolute incompetence of the staff
We came to find out about apartments and programs. Everything was explained very well. However, they waited for 20 minutes, there were 6 people in front of us. While we were waiting, we drank coffee for free 😁
Pleasant and neat staff are polite and well-mannered. You can drink free coffee, which is very convenient when you have to wait, by the way, there is a waiting area with a convenient tablet-type device where you can choose your own accommodation and view all residential complexes and layouts, and much more
Managers are Shala Kazakhs. In our capital, 80% speak Russian, the remaining 20% speak Kazakh. At BI Group, employees do not fully speak the Kazakh language. In general, the building is beautiful, but it is difficult for pure Kazakhs like us. This is the consequence of the Soviet government, which divided the Kazakhs into South and North.
Managers work very badly, they take it randomly out of order, then they call you back in line, you wait, they say they called the wrong one, they jump the queue. Since it is necessary to make an appointment in advance, if you come from far away, then sit and wait for a very long time, perhaps they will accept or not is questionable
The company has lost its status, houses are being rented in terrible condition
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Серик Макашев
Level 12 Local Expert
January 29, 2024
We bought an apartment. Fast, cheap and angry. I was pleasantly surprised that we immediately received contracts with public utilities along with the keys, there is no need to run anywhere. You come at a set time and the staff immediately takes care of you, you don't feel abandoned
The girls and boys in the office are literate, they will explain and show everything. It is convenient to get by bus, the interchange of the Left Bank is excellent, not far from the House of Ministries
You have to wait for a call to the manager literally under the stairs))) for such prices, I would like a different attitude. He didn't wait, he left.
For comparison, visit the SvoyDom sales center. Heaven and earth, without too much pathos.
Delicious coffee, lovely girls, comfortable places to wait
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Son
Level 8 Local Expert
October 19, 2023
There are not competent staff at the reception, they say that the queue is waiting for at least an hour, all managers are busy. I immediately call the hotline, after 10 minutes, it turns out there is no queue. Why do that? Or is the customer base full?
The main problem is the interaction of staff between floors. They work on the principle: they sold it, and then it's not my problem. As they say, you give with your hands, and you take away with your feet.
Parking leaves much to be desired. Just the very best!!!! The status of the company is very lame, looking at the squalor of the parking lot. A booth with a barrier is generally trash. Inside, it seems normal, but the stuffiness is unimaginable. The organization of comments could also be adjusted. But in general, biay is at its level
young, energetic and customer-oriented staff. The trick is to hit the gong with a new apartment, everyone applauds, it's nice. a coffee machine is at the disposal of visitors, a clean and spacious toilet.
It would be very cool if there was an electronic queue, otherwise find out who is the last and who is behind whom, even in polyclinics there is no such thing anymore, but here is a company that builds smart homes. The office is beautiful, the staff is polite, they give specific and a lot of information, well done everyone
I wanted to buy a property, I dialed 360 three or four times. All times they replied that the sales department managers would call back. And no one called...