Big Buffet
Address
Contacts
+7 (940) 956-20-90
Show phone
Business hours
Open until 11:00 PM
Directions
Парк Славы
286 m
125 reviews
July 31
A great place in the city of Sukhum! We rested for two weeks, went to Bigbuffet for lunch and dinner. There is a large selection on the menu, the prices correspond to the quality, a good location on the central square with a large veranda. Excellent service, Antonina and Ilzira thank you so much for the excellent location to customers and good service! I liked absolutely everything that we tried, I want to pay special attention to the menu of rolls - chef Anton is a genius in his field! We haven't tried such delicious rolls for a long time - a lot of fish, fillings, a thin layer of rice, unusual combinations and a beautiful presentation. I also really liked the pizza and pasta. The portions of all the dishes are huge, they did not finish several times and took them with them. Delicious lemonades, a large selection of drinks in general. The waiting time is average. The place is very cozy, clean, freshly renovated, no dirt and debris, it's cool inside because of the air conditioner.
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July 28
We visited the restaurant on July 28
The atmosphere is pleasant, the music, the interior, often well-groomed waiters, smiling girls, but there is one thing😁
Of all, I liked only sushi and cucumbers in the burger) The pizza was nothing, the raw dough, the burger was waited for 50 minutes, the sauce for the burger and potatoes was taken out with water
In general, the standard "service steps" are lame, I think it will be useful to study…
Feedback on the dishes was not asked, the order was not repeated, they did not warn about waiting for dishes, I would like to know in advance how much the same burger will be prepared, for example, we would not choose it, drinks are not taken out to two guests at once (not at the same time), those of my friend had to sit and watch me drink) well exactly how I eat. They do not specify whether to take out food according to the courses or not, the only thing that was asked was "drinks at once?", the bill was also taken out for a long time, in general, for a C grade
From personal observations, I noticed such a moment, two bottles of lemonade were placed in the glass at the next table, but the glasses were not taken out, the waiter put the glasses on 4 minutes later, after he took out the drinks, those people had to just sit, look at this poor lemonade, wait for glasses, which already indicates ignorance of the steps of the service. Here you will think that I found fault with this service so much, and all because ... 👇🏼
If you charge 5% for the service, show it, at least something
I don't mind 5%, but I don't understand why?
If the service was good, mind you, not great, good… We would have already left tea and not 5%, and not even 10%
They did not insist that these 5% be excluded from the account, because the staff is not to blame for the fact that they cannot be properly trained, give a basis for some kind of normal service
I hope that the management, the managers, will pay attention to this review and take action. All the best and prosperity!
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October 26
I have visited this cafe many times both alone and with friends. It is very tasty, the menu is varied, there are interesting breakfasts. Nice staff. Cozy, the interior is modern, beautiful! The location by the fountain, near the port and the embankment is very convenient! I advise you!
The only drawback is that there are no payments via the terminal, by cards... But, unfortunately, this is very common in Abkhazia.
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