To put it mildly, the service is disgusting. I ordered two pairs of jeans from the Bigstar online store with pickup from the store in Expobel. I received confirmation by e-mail, the next day an employee of the online store called, confirmed the order, the date and the store from which to pick up. As a result, an employee of the store in Expobel calls and informs me that it is possible to pick up jeans, I clarify that I ordered two pairs, to which the employee replies that one order is ready, and the second pair of jeans from my order was given to someone else... curtain
I've been wearing Bigstar jeans for a long time, apparently not anymore, at least in our country with such an attitude to customers there is no desire to buy them.
Very friendly staff, they will always help, the assortment is standard as in other stores of this chain, I love their online store, I often order there.
They saved and rescued my wife and me many times. I asked the seller to call me back when the goods arrived and he called back. As a result, I bought a women's sweatshirt as a gift to my wife. The product is pleasant to look at and touch, thanks a lot to the consultant who called back)!!
Expensive! The consultants are good, some even very good. But the high price pushes away from this store. Although the price of shoes is more or less acceptable.