I've been servicing these guys' vehicles for over five years. Courteous staff, prompt and high-quality service. They work in the interests of the client and always offer alternative solutions to emerging issues. Well done! I recommend it!
There is a specific time, there is a job. No one cares, they walk, go about their business, repeated appeals to managers do not produce an effect, waiting for at least someone to do something for four hours, this despite the fact that the car is already standing at the lift (of course, no one began to lift it during this time). Despite the fact that the work is for fifteen minutes and there is an agreed time for this. Of course, they took up to a penny of money)))
The car was in front of me, the owner said that the attitude was terrible, then someone drove out and asked what it was like and in response said that no one cared. Later, in a conversation with friends, they said that their attitude was so-so, and a couple of other masters (I work in other profiles, do not compete in any way) said the same thing.
Conclusion, there is neither foot nor wheel. It's the same for friends.
We changed the oil in the car today. There are a lot of employees, but there is no use. Everyone walks slowly, like captive workers. It turned out that only part of the oil was there. And they sent a courier for the rest, they said. We lost a lot of time, we weren't even warned about it. I told the receptionist that we wouldn't go there anymore, but he said, "Well, don't," they poured the wrong oil a year ago, they got it mixed up. I didn't like it, I don't recommend it.