One of Lida's not cheap stores. There is no one to consult in the santeh department (not competent) so you also have to wait for the seller for half an hour. Also in other departments. I recommend it as a museum, I went to see, touched, chose, and bought it elsewhere because it's cheaper.
The variety of the product and the price category are good in principle. There are questions about the staff. For the umpteenth time, I remain dissatisfied with the quality of service: most sales consultants do not understand the product at all, some answer questions with a dissatisfied look and almost rudeness. I would like to see a more friendly and competent staff in their field.
A huge selection of products. You can buy everything you need. There is a discount program. Convenient location, working hours. There is a large parking lot for cars.
Sometimes there is such a kilometer-long queue that there is not enough patience to deserve, I put the goods and go to another store, it is better to overpay a couple of rubles but not lose my time.
The store is not bad. The range of products is large. And that's where all the good things end. It is almost impossible to find a consultant. And if you see anyone, they don't know anything. And they are also outraged, "What about you? Do you know what kind of goods you came for?" Just terrible service.
The store impresses with its scope, the amount of materials and items that will be needed both for repairs and for the arrangement of your home / apartment.
We were looking for a robe for my husband and were pleasantly surprised by the assortment and especially the prices. We left with the purchase, we are very satisfied. Well done👍
The problem is sorting the example of wood varnish is scattered on different shelves and racks. Prices are not available for all goods, recently a hose was needed, so there was only a 40% price tag.
We came three times to do the enamel coloring, as a result, the person responsible for this was never on the spot, the store's consultants do not know anything, they cannot tell the operating mode or his phone number.
The call center resets calls, then drops the capercaillie. That's such a disregard, but we haven't even arrived at the store itself yet, and here it is at the start!!!
A huge hypermarket with an incredibly wide assortment, there has never been anything like this in Lida. There are many product groups that are not related to the construction site - children's toys, car supplies, bath goods, etc. As for prices - if you understand the prices of the goods you are interested in, you can find great deals. The store is bright, but it cannot be called spacious - the aisles are quite narrow, there are only 4 cash registers, none of them have a cash register tape, and this is very strange for a new store in 2022. Of the other advantages, there is a huge parking lot, there should be enough space for everyone.
There are plenty of goods, but the sales consultants are like in many stores. They advise in the format: here it is written, read it, and find out the price by the barcode on the "pipikalka").
The absolute indifference of consultants to customers. You have to literally run after them and look for a person who is competent in the matter. Including the information center, zero attention to the client. Discourages the desire to go there next time.
norms, only prices are unclear how they are formed, sometimes to the point of absurdity, high-quality things are cheaper than fakes, and fakes are more expensive than expensive things on the market))
The administrators are polite, they will always help, but the sellers!!! Finding them is a whole quest, prompting is also not an option, the answer is to Google ((
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1
Инкогнито 6886
Level 4 Local Expert
March 10, 2024
I bought an entrance door in this store.2 men arrived to install:1 drunk, the second does not understand anything about the installation at all.They took the money for the installation + I threw % on top of them.
But it turned out that the locks creak, they hardly close, the door is skewed, it is too high (you can't reach the peephole), they shuffle constantly when opening / closing.In general, it's terrible!
I told them about the flaws, they promised to redo it for tomorrow.The next day they called back and said, "we'll come tomorrow."And so for 3 days.
When I asked the store administration for help, they refused to help me.
I wrote a letter to the store's director a week ago by e-mail, there is still no response.
And they don't return the money, and they don't fix the flaws, and no one even apologized!
The attitude of the employees is terrible!
They often like to cheat, pay attention to the articles if they were written out to you on a piece of paper, it is very expensive, the product is not the best
Be careful at the checkout. Yesterday, when paying in cash, the cashier asked for a penny because I didn't have a penny, the cashier offered to withdraw 2 kopecks from the card, but she withdrew the entire amount of the purchase and at the same time took the money in cash. Be careful. I do not recommend the store.
They are deceiving people! Not only is the product worth 50 rubles punched 2 times in the receipt, but it also turns out that the 15% discount has no effect. They just say that someone messed up and stuck a discount on the wrong product. Instead of at least apologizing for the situation, the administrator argues with me. Terrible service. I do not recommend it!
There are no complaints about the range of products, but the service is at zero
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1
Владимир
Level 6 Local Expert
September 19, 2024
Eternal queues, the layout of goods is terrible, price tags on pieces of paper that you need to take with you and give to the cashier so that he,, punched,, the goods. I have never seen such idiocy anywhere. Consultants can never be found, and if they are, they often do not know anything. The only thing that pleases is the assortment. Prices are also above average.
The selection of goods in the store is large , but the attitude towards the customer is simply no. I bought drywall , during loading , the movers broke one sheet in the car , refused to replace it , arguing that the sheet broke in your car , and we are not responsible for this . The next day I go to the store on Weekdays, and there the same drywall is 3 rubles cheaper.
There is a fairly large selection of everything and for every taste, but the prices are too high, you can look at it, touch it, order it cheaper in the online store.
A huge selection of goods) there is everything your heart desires. I bought a welding machine. Many thanks to the woman who works in this department. He knows his job right away.
Large store: the assortment is better than in some Minsk and Grodno construction hyper. There are many brands, many types of tools, building materials. And the prices are normal: not higher, and in some places even lower than those of competitors. I recommend visiting
A build is a place where you and sales consultants play hide-and-seek around the store. And if you do, then the most popular answer is "this is not my department"
It is difficult to find consultants in the store, there seem to be a lot of them, but where they are, it is unclear, they answer reluctantly, so if you do not understand, it is very difficult to choose yourself.