The service is disgusting, the reception of guests is zero. The waitress's quote is "occupy any table, but at the same time the empty tables are dirty and the hookahs are not cleaned." The hookah man looked about 17 years old, was sitting on the bar and came up after about 20 minutes. The waitress was also in no particular hurry to come up to us, what would we order. During a visit to this institution, they approached the hookah after 40 minutes
to change the coals, which were almost burned out. The food is delicious 8/10. But the service ruined everything.
We celebrated a corporate party. Only the company took out this evening . Staff with the faces of holy martyrs . Neither hello nor goodbye... when asked to hang the jacket on the hangers, a dissatisfied smacking was heard)) when going outside, they reluctantly give out jackets with a dissatisfied look, arguing that they have blankets that are not known when they were last washed and who wrapped themselves in them before me. I don't recommend it.
A banquet for 8 people was booked. The organization and menu, everything was good, the atmosphere was good. Besides, it was not the first time and far from 5 times even there, I brought many friends there. In general, it was nice to go there. But, but! The last time (12/9.23) I was just shocked by a new Soviet-era guard who was aggressive and somehow biased towards the male sex. I don't know what it's connected with, but it's a fact. I danced on the dance floor in a bike, it got hot, decided to take it off despite the fact that there was a T-shirt underneath, pulled me out, with the words "let's go" took me out into the hall and said "rest", which made me laugh and said that I did not understand the reason for this action. To which I heard the funny answer "you undressed and showed your underpants", after which I demonstrated that it was impossible because of high jeans and this was nonsense.
After that, three times I witnessed "while I was resting" how the "girls" entered the jelly state with his cheerful "hello, come in." After that, there was a conflict not with me, but with my friend, and at the same time the same guard pushed me out with his hands and more than once "for the company" brought me to conflict and aggression purposefully and at the end of the finito la comedy he pressed the police call button and disappeared like a real gentleman "in English"
I strongly ask the administration, the detector and the owner of this institution to think and analyze the situation and your "employee". Thinking about who you are recruiting and spoiling your image with the same. Half of the institution came out to stand up for us in front of the staff and saying what an inadequate employee you have. I am more than sure that a man from the Far Eastern Federal District and he has no vision for such institutions and for the current world, there are no more explanations for his behavior and hidden factors of aggression towards the male sex.
I hope someone from the management will see this and react.
There are no complaints about the institution, but I will never return there because of the sediment.