BMW-Service
27 reviews
January 20
Dear BMW owners, if you want to repair your car efficiently and inexpensively, then you should go to 7/7 Olsheyasky Lane. Very attentive and helpful staff. They try to solve issues quickly and efficiently, they will always prompt and help. Special thanks to Maxim, the owner of the service station, Maxim, the administrator, and Andrey, the mechanic. Thank you very much for your hard work and understanding.
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August 19, 2024
I arrived in a BMW e92. The complaint was about a metallic rustle when driving (I pointed to the brake disc reflector). Lifting the car onto the lift, the master pointed to the replacement of the gearbox. Subsequently, I learned that it was at least wrong to check the gearbox in the air. Further, they pointed out the minimum chips in it, although the oil was light.
I buy a gearbox for $ 380, we get tired, they call me and say the sound remains, I change another gearbox for a bumper, the sound becomes quieter and does not go away. We disagree on the fact that I will go for a ride and change the oil in the gearbox in a week. I go to another service and realize that I was just divorced here, because the reason was in the disc reflector, and the gearbox cannot rustle in principle, it either hums or cracks. Moreover, I rode 100km a day on it without problems and in comfort. The rustle of the leaf worried me . Later, after diving in, I find out that this is a chip, which is normal both in the gearbox and in the automatic transmission. The question is what is it, and what color is the oil. The oil was light here, it is obvious that the gearbox is in good working order. At a meeting with the director, the receptionist began to shirk responsibility and that during acceptance he heard 2 sounds, in fact it was just a lie to remove responsibility. I was offered to return my native gearbox to its place and if everything is OK, I will get my money back. But there is no more time or desire to mess with them. I went 2 times to change the gearbox personally, now go 3 times outside the MKAD, arrange a refund and leave the car at the service again. Just because someone has made a bad diagnosis. They created a problem for me and I still have to fix it. You made a mistake = admit it, and these are attempts to do everything so as not to return anything.
The trust and competence of the service is at zero. Communication with the director showed me that they don't care about their reputation. Moreover, when it came to the courts, they made it clear to me that we can say that you replaced the gearbox when you brought it for examination, because you left(although the agreement was that I test for a week and then change the oil in the gearbox). The director was outraged that I stopped at another service station after them. In general, it's all very funny, because the disc reflector costs 50p, and I gave almost $ 700 and the problem is not solved. Moreover, the service indicated: "well, you agreed to replace the gearbox." The SRT is initially aimed not at helping, but at maximizing income. I did not think that it was possible to do incompetently and get divorced for money. They work according to the exclusion method, but you pay for all their "research". They are not responsible for the work. It's up to you to trust them with your car or not. I was here for the first and last time.
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9
February 4
The guys are doing everything cool and clear. They will always suggest the most optimal option.
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October 31, 2024
If you want to stay without a car for at least 3 weeks, come here!! The service is terrible. No one calls or informs. They promised to repair the rail in 2 days. 3 weeks!! And the calls are sometimes answered. But there is only one answer. We are setting it up. We will get the result and immediately file a lawsuit. How much money and nerves were spent in 3 weeks without a car and in complete misunderstanding
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5
December 14, 2023
Excellent service, quick repairs, no complaints, I can safely recommend these guys. BMW has few intelligent specialists left, especially in terms of Electronics.
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3
September 7, 2024
The guys are working great! And the quality and timing are all on the level! I recommend it!
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4
September 12, 2023
I have been serviced in this service station since 2015, a strong 8.5 out of 10, always offer different troubleshooting options.
The other day I did SOMETHING quickly and efficiently.
P.S. I looked at the reviews and realized if you don't pull the repair of old BMWs, please buy a jill from the salon and listen to the song "Valenki".
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6
August 1, 2023
A terrible HUNDRED! I arrived on X5 e53 with a complaint about kicks / jerks when driving (I suspected a distributor myself). We made a diagnosis of the suspension and the computer. We found a lot of nuances about the car (most of which did not affect the complaint: brakes, shock absorbers, etc., a total of 3000r+). In the general list there was the position of the intercooler pipe left (260p used +50p work), I specially came to see them live, made sure that the problem was only in the lower pipe of the pipe. By 5-minute Googling, I find the bottom of the pipe new for 75 rubles, the next day I ask why you are selling a whole used pipe without warranty, instead of changing only the bottom 3 times cheaper. The admin's answer: our suppliers do not have it, I open this bottom of the pipe on their suppliers' website for +-100p, I say maybe at least apologize, it's an ugly situation, right? The admin evades the answer, does not admit guilt, they say it was not him, but Maxim did the calculation ...
in general, at this stage it was possible to say goodbye to them, but I think since I arrived, I will eliminate at least some of the problems. They do not say what to change specifically affecting the problem, change what you want, they only recommend. The silent block of the front lever, the distributor support and the front clutch were replaced, nothing has changed, only 700p. Okay, I picked up the car on Thursday. On Friday evening, the call came - these handjobs forgot to put 2 plastic protectors on the bottom. On Monday, I get off work and go to them. They put up protection (again, no apologies, no compensation, apparently this is the norm for them). In parallel, once the car is on the pickup, they decide to remove the distributor from the servo drive: turn off the all-wheel drive. They were cleanly removed and hooked with a screed (they did not wrap anything, let everything rot there).
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8
January 23, 2024
Excellent office , normal specialists and an adequate master receptionist !
I do everything quickly and efficiently!
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1
4
February 28
I do not recommend this service to anyone!
They couldn't handle the suspension (they messed up in everything they did), what can we say about more complex components and assemblies, where you also need to think.
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September 20, 2023
Thanks for the help. They promptly signed up for repairs. Everything was done quickly and efficiently. The old ones were returned, everything was explained what and how.
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1
4
March 11, 2023
Excellent service, the guys know their job, make repairs that others refuse. I advise everyone, you will not lose. They explain the causes of breakdowns very clearly and offer many repair or replacement options. It was the first time and I was satisfied.
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2
5
September 12, 2024
Poor service station, not experienced locksmiths, can not even determine that the ball bearings on the removed levers are broken
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3
1
April 9, 2023
Everything was done quickly and efficiently, I changed the checkpoint to a new one, the guys organized everything and carried out the work in one day
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1
6
March 29, 2023
The men know their business!
The best BMW service!
Contact them professionally, they will do their best and I think not even possible!!!
Thank them for their help!
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3
5
May 19, 2023
Excellent service, we did diagnostics before buying a car, everything was done professionally! I recommend
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1
5
August 20, 2023
We were repaired in this institution, came for diagnostics (e39)
and signed up for repairs a couple of days later. As a result, I paid twice for the diagnosis of the same issue + plus, all the clamps along the air line were not twisted and forgot to connect the catalyst purge chip.
I was driving and hoping to fix minor problems, but we got a bunch of new ones
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7
August 20, 2023
I changed the oil in the automatic transmission, the work was done efficiently and on time, the cost is actually lower than originally stated.
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3
2
May 2, 2024
I've been serving here for a year now. Satisfied. I recommend
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4
March 18, 2023
The guys went to a meeting in the situation and resolved the issue. Excellent service! Thanks to master Andrey and head Maxim!
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1
4
September 13, 2023
Good day to all, I have been serviced for more than a year, there were no complaints, I will advise you!
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2
May 2, 2023
I came to the CD. Fast, high-quality, inexpensive. Thank you.
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1
4
February 23, 2023
Pleasant communication of the administration, they can explain everything in simple and understandable language. I was very pleased with the price and quality, I liked everything about the work.
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2
5
June 2, 2022
Everything is gorgeous. They served us quickly and helped us with the choice. And most importantly, quickly. Day to day
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1
5
September 23, 2022
Very competent guys are working, feel free to come here. And the prices are acceptable and the work is done efficiently.
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1
4
October 25, 2023
Everything is fair
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1
2
January 12, 2023
Excellent service station.
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