There are 2 women at the reception, one is rude and rude worse than the other.
I came to ask where I should go to open a sick leave, and the woman started shouting that they didn't have a clinic to give out sick leave. She explained that I had a fever, and only then sent me to the right office. I repeated the initials more than 3 times, each time louder and louder, they wrote incorrectly and accused me of speaking softly. when I corrected her, she replied that she knew what she was writing.
The workload for specialists there is enormous, of course. They accept and register quickly. All questions are answered calmly and clearly. They work without raising their heads. Doctors from the departments also come for an examination quickly