Thanks guys for a cool evening! We often go to karaoke, this is our first time here! It's been a long time since we've seen all the guests have so much fun all night! Victoria turned on the karaoke, it was WOW!!! A real diamond with a gorgeous voice. All night we felt the support of the presenter, playing a lot of different music that makes us get up and go dancing! The administrator Kristina advised us what to order to eat - we were very satisfied with salads and pancakes! The sound is great, we were pleasantly surprised, the presenter adjusted the sound for us and we liked it! Thank you so much for our evening! It was great, we'll come back again!
I've been there three times. I really like the place. Without too much pathos, cozy, polite staff.
I took off the star for the shabbiness of the furniture and for the fact that all three times we were forgotten with the order. The cocktail was brought immediately, but the food, and a simple cut, had to wait more than an hour.
The question was answered: "Cooking." It's like the meat was dried right there, honestly.
I was in this institution for the first time, I like to go to karaoke, I will immediately start with the cons, made an order, waited 47 minutes, then came to clarify where my order was, to which they unpleasantly replied that it was still being made, after another 12 minutes they brought it. They over-salted, the plate with the chipped edge was, the tool was not provided, there were no napkins on the table, I asked for something to bring, cutlery was brought, the fork was not washed, with streaks after use (not even washed normally)!
The administrator knows neither subordination nor customer orientation!
The girl responsible for the sound does not control the volume of the microphone, nor that the microphone periodically whistled (started), did not react in any way!
The guards spent my entire presence on the phone, there was a disassembly at the next table, to which there was no reaction, only after the direct disassembly had already taken place (pushing, screaming, grabbing girls by the hair), as everyone sat down at their tables, the guard deigned to come closer, but did not make any remarks, nor He took the drunks out into the street!
There is no desire to come and even advise people!