It is always hospitable, the prices are affordable, the staff are professionals in their field, the atmosphere of a relaxed pastime without too much pathos. Convenient location, the place is small, but cozy enough
I was in this institution for the first time, I like to go to karaoke, I will immediately start with the cons, made an order, waited 47 minutes, then came to clarify where my order was, to which they unpleasantly replied that it was still being made, after another 12 minutes they brought it. They over-salted, the plate with the chipped edge was, the tool was not provided, there were no napkins on the table, I asked for something to bring, cutlery was brought, the fork was not washed, with streaks after use (not even washed normally)!
The administrator knows neither subordination nor customer orientation!
The girl responsible for the sound does not control the volume of the microphone, nor that the microphone periodically whistled (started), did not react in any way!
The guards spent my entire presence on the phone, there was a disassembly at the next table, to which there was no reaction, only after the direct disassembly had already taken place (pushing, screaming, grabbing girls by the hair), as everyone sat down at their tables, the guard deigned to come closer, but did not make any remarks, nor He took the drunks out into the street!
There is no desire to come and even advise people!
On Friday evening, my husband and I were looking for a place to sit and sing, the only place where we found a table.
The deposit per person is 35 rubles, paid immediately at the entrance. We sat down at the table and chose from the menu, a tequila sunrise cocktail, an appetizer of potatoes, croutons, chicken wings and sausages. Drinks were brought to us immediately, the cocktail was not with tequila as stated in the card, but with vodka, we forgot about the plate with snacks at all, we waited 47 minutes, after which my husband had to go find out whether we would wait for the order or not. The expectation was not justified, they brought a snack on a plate with a huge chip, the appliances were not served, we waited for the appliances for another 10 minutes, we had to go ask, the appliances were brought, the forks turned out to be dirty. There were no napkins on the table, no toothpicks, nothing. The dish was so salty that it was simply impossible to eat it, unfortunately.
Regarding the program: the girls, the presenter and the bartender entertained everyone as best they could, they tried very hard. The microphones are turned on to their fullest so that they sound strongly (people who sing, who yell into the microphone, and all this is accompanied by a terrible squeak of the microphone and speakers).
In fact, there is no security in the institution, three attempts at a fight, the guard was on the phone with his back to the hall, just sitting out working hours, men were separated by women, then men by women.
The interior of the place seemed to be from the deep 90s, the club's logo on the wall with New Year's garlands was on tape, it was very striking.
It was extremely scary to go to the toilet: the doors wouldn't close, the window in the door where there used to be glass was boarded up, there was no paper, it was dirty.
The feeling that the institution was opened on the run, without looking, just to start with minimal cost and cut down money.
Unfortunately, it's not even worth 35p. If you think that nothing can be seen in the dark, then you are mistaken.