The hotel is not new, but the condition is very good. The room was given a spacious one with a beautiful view. Everything is clean and tidy.
We went to the spa, looked at the price list, the employees were busy talking to each other, they didn't offer us anything. We also took a buffet dinner. The filling is not bad, high-quality Georgian cuisine. There were delicious cheeses, sausages, sweets and fruits! I was very surprised that there was no wine... They didn't even give me any additional menu. I had to go to the bar myself, buy 2 glasses of wine there and bring them to the restaurant... You don't expect this from a 5* hotel.
Bottom line: I liked the hotel itself, but not the service
Great place, the hotel is normal, like the good old Turkish five. The rooms are spacious and clean, everything is there and bathrobes and slippers and cosmetics. All the staff is Russian-speaking, although it is not clear why. If you are from Russia, then do not expect hospitality, the attitude is indifferent, as if you are not there. Even the clock above the reception with Moscow time was removed.
The SPA and pool are clean and decent.
Breakfast and dinner are extremely meager.
We stayed at the hotel for 2 days, came to see if it was worth taking a trip here as to a sanatorium with treatment. I didn't like it. A hotel with a well-worn renovation. Scratches, scuffs, dirty carpet, old towels. The rooms are poorly cleaned, you can say they are not cleaned at all. The food in the restaurant is not delicious, the pastries are not fresh. As if there is a lot of choice , but there is nothing to choose. I gave such an assessment only for the beautiful nature, mountains, and air. But, unfortunately, this does not apply to the hotel. For that kind of money, you can and should look for something better. We are disappointed, we will not return here, that's for sure.