Dear Homelites, what I want to say is, at the continent karaoke bar on the 3rd floor, we went with a friend to drink a cocktail, ordered the bartender was attentive and friendly, but something else was wrong, when ordering the bartender himself decided what kind of whiskey to do with cola, isn't the visitor making this choice! The most interesting thing is that he did not offer anything, which is also a gross violation, in a word, be vigilant and attentive because I can just breed you for money.
Disgusting! We ordered a track for 2 hours, of which we just stood stupidly for an hour!
If it were possible not to put stars, then put zero!
Not all of the pins were displayed, and the drunk employee (I don't know who he is listed as) replied, "What difference does it make to you if it costs 10 pins or 5?" The tracks are in terrible condition, the spade line is not working, you can safely go up to the pins and throw the ball! The tracks are buggy, and we spent an hour or more trying to figure out the problems!
After that, when it was necessary to pay for the time, they offered a discount (-20 minutes of time), they refused to carry the book of complaints and suggestions, they said no! After they took out their phone and started filming, they miraculously went to get a book, but there it turns out!
I'm not a principled person and I understand everything, there are different situations! But it was terrible, the staff didn't care about people, there was no respect, drunken employees. What are we paying for?!
We will NEVER come to this place again!!!!
If you are thinking of coming here or not, then don't think, yes there are only two bowling alleys in Gomel, but this one is not naked, believe me. Constant hanging, running around reminding them, they will come, etc., etc. from an hour, you can just wait 15-20 minutes for manna from heaven, the pins on the third track were not put up a complete set every other time, while they know this, but the repair of the system is not fast, so they answered, that is, they don't care
Bottom line: IT TOTALLY SUCKS. The third track was ours. They constantly put on an incomplete set. On the first and second device, which rolls out the balls, it died altogether, and while the master did, respectively, people are tired of waiting, there is no service, there is no finance for repairs or new equipment, close up, why deceive people.
Good luck to everyone
I don't even want to write a negative review. Everything is so sad. We ordered the game almost a week in advance, two tracks with sides, as children will play. As a result, we were allocated 2 tracks in different parts of the hall 🫣 Adminstartor...She doesn't care at all. She won't be punished for anything, that's what I was told. + in addition, 1 pin is not placed on one drawbar that we were given, and on the second one it freezes. We are already waiting 20 minutes for the sides to be raised. Children play without them. I'm going to ask 3 times. We were here 1.5-2 years ago, Heaven and earth. The disappointment is complete.
I do not recommend visiting this institution. The endless hanging of the tracks takes up a quarter of the entire game time. The staff is not competent, whose registration of the tracks for the players takes at least 15 minutes, and this does not take into account the issuance of shoes. For many years, continent bowling has had a bad reputation, it is a pity that the administration of the institution is not interested in this
We were at the bowling alley on 08/03/2024
The impressions were very bad. We were given the first track, played for an hour, half of which the track hung up, tried to solve the problem with the administrator, switch to another, but the administrator assured us that there would be people on the free track in 15 minutes (spoiler- there was no one). We paid the full price, but in fact we played for half an hour
The advantages of this institution include waiter service and a good atmosphere in the institution itself, that's basically all. As for the disadvantages, they include the following:
- game tracks hang up and crashes in the program itself, which affects the game time (40 minutes out of an hour were played at best);
- boorish attitude of the staff at the checkout (reception);
- deception regarding the booked time when ordering a track by phone (when talking about it, they either did not ask or forgot to ask, but in fact they recorded 2 hours instead of an hour);
- calculation at the checkout in terms of time spent on the track.
To sum up, this is a good place to spend time with a company, even taking into account the nuances of hanging tracks. However, you need to be prepared for the fact that you may be in a bad mood at the very end of your vacation
The tracks work terribly, the pins are not delivered. The tracks freeze, you have to wait a very long time for each throw. We booked for two hours, we decided to cancel the second hour because it is impossible to play normally. In response, there was a slight outrage that we did not want to play the booked hour. The administrators said that they should have warned when booking by phone that something was wrong with the tracks. But it didn't sound like that, otherwise we wouldn't have booked for sure.
If your goal is to play bowling, then avoid this place: dead balls that roll along the track, as if a train is traveling on rails; hanging equipment, which, according to the administrator, is repaired by a mechanic during the game; loud music. And if you want to sit, have a drink, have a snack, then please, it's open until 5 a.m. Plus, I got the impression that there is also smoking at the bar
Only negative emotions remained from visiting this institution, the staff did not care about solving problems. Out of an hour of play, most of the time was spent waiting for the track to load. I put the only star for soap and paper towels in the toilet 😄
The bowling area is in very poor condition. The tracks are constantly hanging, the pins may fall during installation, and 2-3 pins are not initially placed on some tracks. The balls are all broken, some are cracked altogether. The trajectory of the ball is not predictable. The staff is cultured and polite. The karaoke area looks great, there is a TV above each table and everything is very pleasing to the eye. It is not clear why there is such a difference.
We ordered the track on 07.11.2024 , paid with a card at 02:23 the track did not work ( the balls got stuck in the tape ) we waited until they fixed it until 02:53, the mood was already there , and so on , we approached the manager and asked
- make a refund.
The manager refused to make a refund, saying that the service was paid with a 🤯🤯🤯 card, and they cannot refund the money. What is this supposed to mean?
The bowling alley is very hot, the air conditioners are not turned on in the hall where people play and where the tables are. It's very stuffy. And it wouldn't hurt to replace the sofas or change the upholstery. When I came out after the game, where it was stuffy, and then I sat down on a black, "leather" sofa. That's when he left the room covered in a black dot. The view is certainly not very good.....
You can have a good meal, play, have a great time, then go down to karaoke, dance, sing, the complex allows you to spend time with a big company!Very polite manager-administrator, thank you! It's been a while with my wife, my impressions are very positive!!!
The electricity was turned off three times, they took it for 2 hours, 15 minutes of this time they sat waiting for the system to work, track 6 was initially out of order (it did not give out all the pins) they did not warn about this, also at the end of the game track 5 hung, the screen was black, the pins remained the same, the food was delicious
The staff is very friendly. But there is a big one, but in this place it is not possible to relax and play normally. For 2 years, nothing has changed, the tracks are always hanging , then the pin is not given out of an hour, be prepared to lose 20 minutes waiting and restarts. Most people go to this place because it is the only place that works until 5 a.m. seven days a week. And there are only 2 bowling alleys in Gomel, this one and Spartak . The place is not bad, but we need to solve the problem with the tracks somehow
We came in the evening for an hour, we played for 30 minutes of the whole time, the rest of the half hour was spent running to the administration with a request to restart or repair the track, after a couple of throws the equipment constantly freezes, but they took the money for an hour of play (((
Terrible service, the tracks take a very long time to load, turn off during the game, the food was waited for 30 minutes, it turns out it didn't even start cooking, there were no balls of the right size, the staff did nothing
Impressions about visiting this institution are negative.Upon entering the hall, you can feel that everything smells of cigarettes. We ordered a track in advance, came to play with the family. As a result, after suffering for an hour, they left: the pinspotter is faulty, after each throw it "thought about" and turned off. We contacted the girl at the reception about this issue 10 times, but technically the problem was not solved by the mechanic. I want to note that at least one more track is also not working correctly. I will not come back here anymore and I will not recommend this bowling club to anyone
Disgusting place!!!
The tracks hang, turn off, the staff is slow, the waiters are not able to serve and remember the customer's orders and this is with 3 occupied tables in the hall.
Don't set foot here anymore!
I didn't like the place, the tracks don't work well, the staff doesn't know what to do, they came up many times, they complained, they didn't do anything, then all the currents were transferred to another track, well, it refused several times, it's honestly impossible to play. I didn't like it, I don't recommend it, it sucks, the tracks don't work well, the staff doesn't know what to do, they came up many times, they complained, they didn't do anything, then all the currents were transferred to another track, well, it refused several times, it's honestly impossible to play. I didn't like it, I don't recommend it.
We visit from time to time.
There are not many paths, there is a table near each, you can order food, there is alcohol.
If with children, you can ask for bumpers.
There is a parking lot in the city center.
We recommend it.
Stop coming here! As long as someone comes here, they won't fix their ancient and broken equipment! The track broke every fifth throw. And absolutely all the tracks are broken. The counter counted a point even if you didn't knock anything down. The balls are chipped and jump when they roll..
A separate topic is the administrator.. The man there doesn't care about the customers! A disgruntled and not friendly person. They don't even deserve one star..
There is no worse place in the city. Not only are the tracks hanging, sagging and broken. The balls are knocked down from time, and in splinters. But the service team is a phenomenon. I can't get through, they talk a little boorish. With 3 tables loaded, three waiters from the entire establishment could not cope with taking orders. Shortchanging customers and deception. Inconsistency of information and prices, as well as the services provided. The manager of the institution was waited for 20 minutes to resolve the conflict. She talked with disdain, gave false information. In short, there was a nasty residue. I do not recommend walking. It was a pity it was one of the prestigious institutions.
A great place to play and have fun with family or friends. The staff is polite, the shoes were chosen not only in size, but also in fullness, so as not to slip. Drinks and food are top notch. It was possible to extend the time, as well as vice versa, if you ordered for two hours, but only played for an hour, you don't pay extra. Thank you for the pleasure!
During the 3 hours of the game, the track was constantly breaking. The mechanism almost always set 1-2 pins less.
Once all tracks were turned off for 10 minutes.
Of course, no one added time, they did not take away from the cost. After asking why the track works so poorly, because the reservation was in advance, you could prepare and book a good one. The answer of the girl in charge of bowling is that you think your track works like everyone else. Apparently, everything is faulty.
After 10 minutes of showdown with the manager, we made a discount, attention, of 5 rubles!
In short, a great place to spoil your mood on any righteous day! I sincerely do not recommend it.
Before that, there were a couple of times on other days, the situation is similar. But when playing an hour, it is less noticeable
The balls were killed, the track was buggy for an hour and a half, the girl sitting at the reception, tortured by negativity, it's time to update the equipment and design, the staff is suffering
Recently we were here with a company, we arrived exactly on time, but we were asked to wait 15 minutes. The track was constantly hanging, and the time of our game was passing, the administrator did not react to it in any way and just looked at it. There were free lanes, but of course we were not offered to switch to another one. In the end, we got tired of it and left earlier than we needed to, the administrator did not even apologize for this misunderstanding. It's a disgusting impression, there is absolutely no desire to return there. If it were possible to put a zero, then I would put it.
I do not recommend bowling, half of the tracks are buggy,not working properly, the administration does not react to this,I blew with my family, were not satisfied,I told the administrator several times that the track was not working, she did not care, did not even apologize, pretended that this was how it should be, I do not advise buying pizza, on the dough was covered with sausages and that's it, the establishment is not ready to receive guests
The faces and behavior of the administrators gave the feeling that customers had come to interfere with their work. Passive-aggressive attitude. Instead of an explanation, open irritation. The impression is bad because of this, they left earlier than planned. This has never happened before.
But on the contrary, all the guys at the bar are nice and friendly.
The bowling itself is ok in general, but there were strange moments. For example, one of the tracks was missing a pin 🤨
Or the administration incorrectly enters the player's name, although it was written in block letters, specifically to make it legible. This happened not only on our track.
In general, it is better to look for another place. I don't want to come here anymore. At least on this shift.
All tracks are patched and buggy. In 40 minutes of the "game" (I didn't have enough patience for more), 3 tracks were changed. They sat more and waited for the tracks to be removed or repaired. Every time I had to go to the administrator with a dissatisfied look, apparently from being distracted from the phone. All the balls are broken and even the finger screwdrivers are all broken. The shoes are old, covered in patch patches. Don't go there, don't spoil your mood.
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Андрей Шахраев
Level 16 Local Expert
November 27, 2024
A great place to spend time with a good company or a children's party… Qualified and courteous staff…
A great place for a family holiday. Good cuisine. Friendly staff, and what else do you need for a family pastime. We have been more than once, everything is OK!
The track broke down, we were waiting for the administrator's actions, after 15 minutes we decided to come up ourselves, then we were informed that the neighboring track was already ours, it was good that they came up themselves, there was about an hour of play left, as a result, the second one broke down after 30 minutes, we just waited 30 minutes, the administrator provakationally responded to comments regarding technical problems and raised the tone of the conversation , as a result , out of 3 hours in general , only 2 hours were played , 3 stars only for bowling and for a discount of 30 minutes , there are no questions from the pros to the bar and kitchen
Getting to know the place began with a phone call. We made a preliminary appointment for the right time and date. There were comprehensive answers to all the questions. We were warmly welcomed on the day of the event. High-quality service...the work of a waiter, a bartender...special THANKS TO the pizzeria! Everything is clean. Shoes are probably one of the disadvantages... They were full of holes. The exterior is modern and cozy. Up-to-date musical accompaniment. Upon presentation of the document on the birthday, a 20% discount on the paths and kitchen is a very pleasant bonus! Everyone left delighted . I definitely recommend spending your leisure time here.
Bowling has become not very good... they don't update anything. The system is hanging. During the game, the track may go out and the game will stop until the equipment is exhausted, but the time is not extended.
Balls.... a lot of broken ones (with chips). Served mostly heavy or light. There are almost no averages.
The shoes are too old. They even allow you to be in your shoes if you have a white sole.
I came with a good mood, left with a bad one.
1. The track mechanism breaks down too often, we booked 2 hours of which the track did not work for 30 minutes.
2. The employees are not friendly, we raised the sides to raise the effectiveness of the game, the employee went out on the track, lowered the sides and said that we are no longer small to play with the sides, I vue.
3. the heat in the room is terrible.
4. they asked to compensate for half an hour of inactivity of the track, to which they were refused.
The mechanisms of the tracks are broken, they often hang, and not all the tracks work, although there are only 6 of them there anyway, the balls are all gnawed, there is nothing to breathe in the room with almost a full landing, it's hot (probably the air conditioners are as buggy as the tracks). I was here at the bowling alley about 10 years ago, and since then absolutely nothing has changed, obviously the management has no desire to at least fix something. The staff got caught not very qualified 08.10.2023. In general, the money spent is not worth it, for this money it is better to go to an ordinary cafe and eat delicious.
Great place, excellent service, top-class cuisine, top waiters (especially Anastasia), a wide range of drinks at the bar. I will definitely come here again!
It was just terrible this time!
1. 08/27/2023 at 11:46 a.m. We signed up for 08/27/2023 / 20:00:00 but when we were driving we thought we would be late, we called to notify me about it, which I was told, but we don't have an entry for your Last Name (but, well, yes, okay, I was so palagayut had a free track and gave it to us.
2. It was very stuffy, I went and asked about the air conditioner, to which I received the answer that there was no air conditioner above our path!
3. Always when we went there, we took balls from other tracks, because for example there is no suitable one on ours and spare ones also do not fit (if there is someone on the track, I always ask if I can take it) but then the track was empty, a girl came up and said that we would not take other people's balls allegedly on each track there should be 8 pieces each
4. Yes, yes. That's not all!
There were not enough pins on our track and on the neighboring ones, as a result, a throw by always counted 3 / 2 points. (the same trouble on the neighboring paths)
5. Balls with chips.
6. I walk like this, the track is uneven because the ball does not roll along it but bounces.
In general, I do not advise you to go there, just spoil your own building!
there is also a bowling alley in Gomel. Next time I'll go there (it's a pity, but the bowling has deteriorated a lot )