Everything is fine in my briefcase. I placed the parcel on the website in 2 minutes, collected the parcel. I came, waited 5 minutes for the parcel to be checked and processed (there was no queue), gave it back and left.
P.S. the office is called Alem-tat. Entrance from the courtyard
An employee from the office does not arrange for the parcel to be sent. He says to register yourself in Boxberry's personal account.
It inclines to the fact that they would be sent through their own Baikal service. Refusing to make a parcel! This is the first time I've encountered this