Brestgazoapparat SP
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Zavod Hazaaparat
107 m
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55 reviews
September 28
In 2017, we bought your PGE 6102-02 0001 stove, serial number 1703870563. We were very pleased. And a year ago, the largest burner, which we most often use, began to smoke heavily and emit a burning smell. The master was called, he said that the burner had burned out, and it was impossible to replace it - such models are no longer produced. What to do, how to live on? I didn't think that your vaunted quality was exactly like that.
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1
May 20
The plant is the flagship of Belarus for the production of gas, electric and gas-electric stoves and built-in appliances, as well as household kitchen air purifiers. Everything is domestic, to the last screw, or almost) The consumer will not be left in the lurch. All issues are being resolved!
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5
1
October 16, 2023
Dear management, along with good and high-quality products, the work of your company, namely the organization and the correct information about the same hob or stove is not. There is not even correct and updated information about your contacts and numbers on the Internet. What do IT specialists do ? Stick in more and at any cost. I got through to your branded online store and asked about the elementary and most relevant question. When does the ten-year period of operation of the plate (or panel) begin From the moment of release, or from the moment of commissioning, to which the employee answered me, I do not know. We need to ask the gas workers. I asked. To which the gas workers replied there is information in the documents. Without seeing information and documents (which for some reason your sales centers do not possess).. It turns out that you buy it from the beginning and then we'll figure it out. And if I bought exactly the model that I like, but for some reason I couldn't connect it and, for example, it stood for 9 years, then after paying 300 - 500 rubles I can use it for a year? No. Gas workers can extend the service life by 5 years, but it is necessary to pay for it, although this check consists in an inspection with a smart look and the inclusion of an additional fee for services. Or your plates are not so high-quality that they even become unusable when stored at home in a package without work and operation. I understand that the question of the material moment is important, but at what cost. Here is this nonsense when dialing numbers For the quality of service, all conversations are recorded. Qualitatively "dilute " the client for money and take away his time. No, it's not quality. Quality is when an employee answers the questions I ask him. The quality is when I enter gas contacts in the search bar and will not see the numbers of five years ago that start at 21 and there are none. Quality is when I read at least information about the product in the product description. When it comes into operation or by year of manufacture. Instead, I see a cheaper set and a photo of some frying pan with a crossed-out price pops up. I am 54 years old and I understand life a little. Dear Hephaestus guide advice to you. Don't call a cheap bargain divorce PR. Once you released a brand, well, keep the brand. Disperse your IT specialists. They do not need to be paid, but sanctions for such work and drive them into the lice. You have to fight for the brand every minute. And your products are decent, but there is not enough good whip. I'm sure you won't take any action, and my letter to you is so... Somehow on the drum. Noooo listen up
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