The building is relatively new, the parking is small, but there are usually places. You can make an appointment by phone or via the Internet. But the main thing is the staff, personally with us
there are no comments, but specifically at the 9th therapeutic site, both the doctor and the nurse are highly professional and pleasant to communicate with.
A good clinic. We have been going to it for many years. Well-done repairs are pleasing to the eye. The presence of 2 elevators for visitors is also a big plus
The clinic is new and beautiful.But you can't make an appointment with doctors, and there is no congestion as before.
In the morning on 7/20 you can't take a ticket, you can't get through on the phone, it's some kind of nonsense
Why are all these people sitting at the reception desk???It is necessary to write a complaint
In general, a C grade. There are a lot of flaws, it is often not possible to order a ticket via the Internet, but please call. But why was the clinic created in the 21st century?
Excellent children's clinic, no complaints. A wonderful nurse at the 12th precinct, very attentive and you can say caring (just like she treats her family)!
I am writing about the reception, it works terribly, the nurses are not friendly, they do not pick up the phone, the operators are busy, they said that there will be coupons on the Internet from 7.00 to 7.30 there is nothing on the site, no coupons, only to pediatricians
Polite staff. I didn't have to sit in queues for long. We came one day ahead of time, and it turned out to be free, we were immediately accepted. A good interior for a polyclinic) But the location is generally unfortunate. Especially for residents of Dubrovka.
It'S just AWFUL! Why do all these people at the reception work at all, if it's just impossible to get through. Making an appointment with a doctor on Friday is just a lost cause, because coupons for specialized specialists are thrown away. BUT ON MONDAY, TUESDAY and... where is the MANAGEMENT looking!!! I call every morning from 7.30 from two phones to different numbers and when everyone manages to get in the phone queue after hanging on the phone for 50 minutes, they just don't pick up the phone!!! And if you come without a queue with a sick child, they won't let you in without a ticket. And how do I get a ticket? A country for life!!!!!!!!!!
It is almost impossible to make an appointment with specialized doctors, recording once a week, on Friday and if you did not have time, then wait a week and it is not a fact that you will be able to make an appointment, you had to contact paid doctors, because it is almost impossible to make an appointment for months. In the polyclinic on Shkolnaya Street, it was much easier to get to the right specialist, even if the appointment was 2 weeks in advance, but on any day of the week and Prof. checkups are better organized and more accessible to patients. It is a pity that you can only be observed in this clinic, because now we treat it by registration.
Good afternoon, the clinic is terrible. It is not possible to postpone the ticket, all operators are always busy. I called yesterday, I was in line 37, waiting time is 50 minutes. I have nothing else to do but hang on the phone for an hour. Doctors are generally a separate story. There are no coupons for doctors, but doctors accept 1 person in 30 minutes, there are no people in the clinic either. Question:where are all the coupons and what do doctors do if the clinic is empty. If the management of the polyclinic does not correct the situation, we will write above!
I wonder if the clinic management reads the reviews? Why do people write reviews if the situation doesn't change? How do I get my child to see a doctor? We haven't been able to get to an endocrinologist for a month.. and he is very important to us (because I also have thyroid problems).At first, I somehow signed up, then the doctor went on sick leave and we were re-signed the next day.. and suddenly they call again and say that the doctor has not come out yet and call the registry and sign up again.. What? And now, on the second Thursday, I've been sitting until one o'clock in the morning and trying to sign up.. and now, on the second Friday, after unsuccessful attempts to register on the site, I call the registry..and when I finally call, I hear long beeps.. What?? Are you just not picking up the phone? We cannot arrive at the clinic with the child by 7 a.m.. the child is sleeping.. There is no one to sit.. and if you take a child with you without sleep, then there will be a cry for the whole clinic.. I think that it is necessary to write not only here.. My nerves are already on edge..
I am pleased with the possibility of an electronic appointment with doctors.
I would like to mention pediatrician Elena Tkachuk, a pleasant, tactful, competent doctor. We have been working with her for 10 years!!! There is no one better than her!
It is very inconvenient in terms of location, transport runs once an hour or even less often, it is impossible to get there. Leave the same way. With a sick child, if you did not catch the bus, you can sit for an hour or two, so-so. At the same time, everyone comes at the same time with an interval of a couple of minutes, even for example, you can't go to the center.
you can't get through to the clinic not in the morning, not in the afternoon, not in the evening! And the phone is not busy - they just don't want to pick up the phone! So that you feel like shit and you can't get through to the ambulance just like I can't get through to you! In the electronic registry, "there is no ticket at this site." There has been no pediatrician at the 10th precinct for 3 years!!! Every time you come to a new site, every time you explain your problem in a new way. The only good nurse there is. I'll go back to the reception- recruit staff who want to work!
Good doctors, but a lot of patients. The queues are long, it is problematic to sign up, but this is for the city, not for the clinic. The medical staff is friendly... if you are friendly to them.
A normal clinic. It was just overloaded before. Now there are no questions at all. And the staff is generally excellent, especially at the 12th precinct (Bakhmudova). The human being!!!
Of course, the specialists here are "excellent". They brought the child to an orthopedist, she found the problem, sent it for a picture, said there would be a result in a couple of days. I take time off from work, go to her for lunch, I sat in line, I go in for a picture, but she can't open it, she says I can't do it, go to another doctor for his shift. Maybe he'll open it. I wonder if we'll all work like this?
I can't take a ticket from specialists, specifically to an optometrist, for a whole month. The reception service is terrible. It seems that an artificial queue is being created specifically for people to turn to paid specialists. I can't say anything good about pediators either
The registry is just useless. Phones never go up, there are never coupons for specialists. I have been trying to register a 3-month-old child with a neurologist for 2 months. Awful. There are constant problems with the registry. We will reach the head of the clinic, it will not help, we will go further. I'm already tired of enduring this inaction.
Well , it 's not bad at all . I like our site. But what was done at the reception . The operator is on the phone and waiting for a call at 20.30 minutes is something . And as a result, it may break off
As in any medical institution, we try to get here less often. But if we get there, we get all the necessary medical care. Thanks to our precinct (11th precinct) for the attitude.