Many thanks to the pediatrician Demchuk L.A. we do not have a pediatrician on the site, so only to Lyudmila Alekseevna. !)An excellent pediatrician, very attentive, competent, top-level specialist.
The nurse is very good at working with her.
It's disgustingly simple!!! This is so that visiting the polyclinic causes utter negativity! The attitude of individual staff is boorish, in particular some medical staff! They set some conditions, they talk in raised tones! How can I get a ticket to an ophthalmologist and a speech therapist?! How do I get through????? She is a medical worker herself, but she has never allowed such a relationship! I would like , I really want to report many violations to the relevant authorities
06/14/2024 I was at an appointment with a 2-year-old child at an optometrist. Only positive emotions.!!! Thanks to the attentive and friendly work of the nurse and the doctor (Yakubenko K.A.), the examination took place without tears. Thank you)))
I would like to express my gratitude to the specialist from the 307kab of functional diagnostics, who performed spirography on the child.To be honest, I have not met such specialists who explained everything clearly, tried and tried again if it did not work out.
there are great doubts about the competence of the pediatrician Yakovchits T.V.! There are always huge queues to see her, regardless of whether the patient came with or without a ticket. The reception time is late by 1-1.5 hours at least. Does not properly consult patients before treatment, as a result of which the treatment period is delayed indefinitely! This is unacceptable!
I would like to express my gratitude to the infectious disease specialist T.S. Ploshchanskaya for her attentiveness, responsiveness and competence. The most pleasant specialist)
I wish you all the best))
And thank you for your work)))
Sincerely, E.N. Ivanyuk
We arrived at the beginning of the ophthalmologist
's office 33 appointment. Today is April 21, the second shift.
That's great, there are only two people in line at the reception. There is already a patient in the office.
Granddaughter, by referral, by registration, BUT,
without a coupon, on a first-come, first-served basis. Two people crossed us! We are waiting!!
We are waiting...
with a baby, I asked.
Please!
And, here we go...
it's been a long time. We took turns in front of us, did we have time, too, according to the "coupon"?
Time - the second hour of the specialist's appointment has started.. Four people passed in front of us. Taking into account the baby. We go in and find out..Will you accept it?
"Oh, I, here, took everyone on an emergency basis, as many as six (!) people without a ticket, yes, and so on.."
I regret my time, my granddaughter's nerves, as a result, she burst into tears. I am very, very sorry for this situation.
More knowledgeable, young moms, said that there was a queue here- two on a ticket, two on a first-come, first-served basis..
Make an agreement, as the ophthalmologist said..
We left.
Under the tears, a nervous breakdown.
Why such a reception..
Certainly not shown to children!
I would like to express my gratitude to the pediatrician Stelmakh O. C for attentiveness, responsiveness and competence.A very pleasant specialist)And thank you for your work)))
The clinic itself is nothing, and the doctors are friendly and responsive... but in May, the neurologist will not name the last name, knowing that no one has an appointment without us without a coupon with a so tired child (heat 32 °) refused to accept!
I want to leave a review about the registry . Very nice and lovely girls work. More than once I had to call or approach for some questions and always carefully and kindly helped, prompted and explained how to do it better. The clinic starts with such employees and the overall impression is much better than even a year and a half
ago.
Good afternoon. The treatment of the therapist Vashkevich 5uch is terrible, both for children and for parents. I do not recommend getting to her. Boorish behavior, prescribe an antibiotic, you need to ask the doctor to specify the dosage, in response he says without a prescription, buy it yourself, the request was just to clarify the dosage. According to the tests, everything is always fine, regardless of the fact that the child has a temperature of 39 for 4 days in a row and a cough, the doctor says you can at least go into space. the eldest child was finished with bronchitis, saying that everything was OK until the teacher was sent from school. How can you treat children negligently .
It is not possible to get through, even during the day no one picks up the phone, the waiting time for a call is very short. It is not convenient to take coupons in the application, you always need to go through authorization, pass it, and only then write the limit of coupons with a scratch.
Good afternoon!
I would like to note the level of "super appointment" to an orthopedic doctor, to whom it is not possible to make an appointment online (one single coupon, and that is not valid.) As well as the work of the staff at the reception, apparently being rude to people is your thing. The child is 2 months old, but there is no opportunity to enroll. You call the registry there are no coupons, they send you to order online, you go online there are NO coupons!!!! How would you get into this magical place?!
At the 6th section of office 36, the reception is conducted by the head of Kravchuk T.I., with a delay of 2 hours.and this is every time she hosts a reception.We spent 3 hours in line with the child.So she also leads the reception with indignation that a lot of people come to her for an appointment.Hypochamous attitude towards children and parents.Rude.So he will also say that the child is healthy and at 9 years old he can stay at home.
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Anonymous review
August 19, 2022
Make an appointment for 1-1.5 months in advance. But you will not sign up for it, because they do not make an appointment for such a long time. Plus, getting through to the clinic itself is a separate quest. You will not order coupons online either (either the service is as shown in the screenshot below, or there are simply no coupons). If you try to pass a specialist without a coupon, you will simply be sent to hell. And even if you were lucky enough to "track down" an appointment ticket by some miracle - do not worry, your adventures do not end there! Upon arrival at the reception, you will find, with a 50% probability, a tightly closed office in which there is no specialist (quit / got sick / no one knows where he goes at all). And you, having proudly stood for 2 hours at the door, go either home or straight to the head of the department (not the worst option, so you may even pass the specialist you need). If you try to go to an appointment with specialists of the same profile in neighboring offices, you will, to put it mildly, be sent in a well-known direction. To remove an ECG is also a separate quest. So, you still snatched the ticket for an ECG, which is scheduled for 2-3 weeks in advance. Congratulations! But do not rush to rejoice! The employee, after a 15-minute attempt to take an ECG, proudly declares: "The child is too hyperactive. Rejection of the study" Total:You don't have an ECG ticket, and you didn't get an ECG. Question: how to pass the commission if there is no organization of specialists or reception in the clinic! I can't even imagine how parents make an appointment if the child is really sick. A solid unit. On a 10-point scale. My advice is to go to a doctor's appointment in private medical centers. Your nerves will be healthier for both you and the child.
The most disgusting clinic. I have not seen this anywhere, not in any children's clinic. There are no coupons, you will not be able to pass medical examinations. You'll sit in line for three hours and the doctors won't accept you because you don't have a ticket. Separately, I want to say about the ophthalmologist Protosovitskaya Ekaterina Vasilyevna, a boor, accepts without coupons who she likes. I came with a child and asked to be accepted without a coupon, since they are not available for a month in advance, and she told me, "aha, do you want me to accept you, did everything beautifully, and did not receive money for it?". After these words, it is only clear that she does not want to help treat people, but decides who to accept for whom she will receive money. The most disgusting feeling from such doctors and relationships. Fuuu
I want to leave this review not to the clinic itself, but to the nurse who does the ECG in room 305. The child is very fearful, suspicious, sentimental, afraid to do an ECG, the employee did not show understanding, but began to intimidate the child with injections, referral to the hospital, depriving the child of everything in the world, while the child began to hysteria even more and could not calm down. I'm sorry, but this is a children's clinic... There are no adults here, no cats or dogs. She intimidated the child so much that now I do not know how we are going to go to this clinic at all....
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Ольга
Level 6 Local Expert
February 16, 2023
I fully support the review of Vashkevich, you need to look for such a doctor, examined the child within a minute, prescribed an antibiotic, how to drink, how long, did not specify the dosage, did not prescribe tests. But about Kravchuk T. And I can leave only positive feedback, he will always pay attention to the child, listen well, do not assign too much, and the fact that the queue is because the office is on duty, so they send everyone there. Two people are walking on coupons, one without a coupon. The reception is working well, they will always tell you. Of course, there are many flaws, but this is clearly not the fault of the staff.
Of course, everything depends on the human factor....there are very kind good doctors, thank them for this and bow low! The pediatrician and nurse of the 7th stage are very very good. But of course, there are also boors, at the reception desk for a doctor's call at home, a very unpleasant woman always comes across to me...rude girl...always dissatisfied with something, no subordination...communication culture...I wish her all the best and become a little kinder to people, as well as to all those who come to work quietly hating her (their job) and all patients... let's learn, if not to love each other, then at least to respect and respect boundaries.
It is impossible to make an appointment. Generally. Neither online nor through the registry. They do not accept without a coupon. I have to go to paid centers. Question: then why do we need a free clinic at all, if it is impossible to pass a professional examination in it even for the whole summer?
I really didn't like the attitude of the doctors during the examination. Taking a ticket is a problem. To undergo a professional examination with a child, you need to go to this clinic for 2 weeks in 30 degree heat, because they do not want to accept without a coupon, even in the absence of patients (there was not a single person except us). They came a week later with a coupon - there is no doctor! Not a single neurologist! It turned out that the district therapist can also give a neurologist a professional examination. Then why did I need to call a ticket, take time off from work, go to the other side of the city? Why was the doctor, when she refused admission without a coupon, (I repeat, there was no queue at that time at all) Didn't she say that her admission could be replaced by a therapist? We take tests for a fee in another clinic, so as not to torment the child with wild queues in 2 clinics.
The reception desk is disgusting. They can never find a card, you can only get through to them 30 times, and this is without exaggeration, I started calling at 8 a.m., the phone was picked up at 9:43. Plus, the attitude is boorish, you start calling the child's data, but they simply don't listen to you, because they communicate with each other. Dear hospital administration, pay attention to your staff!
Disgusting work of the registry office. We lost the child's card, searched for an hour. They never found it. The attitude towards patients is not caring. The staff at the registry does not know how to communicate. They're just rude. A terrible place
How can I get a coupon to undergo a medical examination if the phone is constantly busy, but the website says that the coupon limit is exhausted and the coupon is not issued, although the coupons are visible??? I'm already silent about the queues to get tested with a child
you can get through without any problems.there are adequate and polite specialists at the reception.there are two problems-blood donation (long queues) and a frequent problem with a cardiologist.one doctor.and if you're on sick leave, it's a disaster.and there was a time when this specialist was not on staff.this issue has not been resolved for a long time.
It is impossible to get through , take coupons too , they do not like to take them without a coupon , they are angry , I do not understand such medicine, the child has a problem, he needs to apply urgently , and this is practically not possible , what kind of Polyclinic is this
The clinic is terrible, it is impossible to get through, in recent years we have been passing doctors in other places for a fee, since a professional examination in the clinic can take months.
The work of the registry is simple at zero! I 've already called 100 times , out of all the calls it was busy , the dial tone went once , but no one picked up the phone ! The conclusion is that either no one is at the workplace , or they do not want to work ! I believe that in 25 minutes of continuous calls to 2 numbers, it would be possible to get through at least 1 time !!!!
Today I really did not like the reception of the doctor on duty, the child was alone, she felt unwell, came for help to prescribe treatment and she was called a malingerer
A terrible clinic, you can't sign up for doctors at all, they're on vacation, and no one puts a replacement!!!they did not go to the neurologist's kindergarten, there are no coupons for the surgeon
It's terrible, I can't get through periodically. We called more than 100 times once, but we didn't get through. Doctors are narrow specialists in general, it is not clear how they work, sometimes you have to stand under the doctor's office with a coupon for more than an hour. Diagnoses are made it is not clear how, the tests are very different from others made on the same day in another place. I used to have a better opinion of them, but now I'm very disappointed
Terrible queues for blood tests, constant lack of coupons to the optometrist. There is no way to get through to the registry, sometimes it feels like its employees simply ignore calls. In general, it is difficult to get to doctors, if at all possible. Coupons suddenly appear when there is a threat of contacting the heads. to a doctor or complaints to higher authorities. In general, there is a feeling that the coupon should be postponed for a month, if not for a year. But, according to the employees of the same registry, you just need to call on Monday at 7:00, or come to the clinic at this time. It is a pity that the scheme does not work, because it is not possible to get through, and the queues of those who want to are huge, so those who are a little late will not get anything. I persistently do not understand why a banal professional examination for admission to a university or school should be accompanied by so many problems? What a blessing that I no longer belong to this clinic, and I sincerely feel sorry for the people who have to go there.
The queues to the pediatrician and for tests are too long. It is still tolerable for specialists, only for some you just wait about 20 minutes. Without a ticket to the pediatrician, you will sit indefinitely, to specialists almost the same way.