Брестская городская детская поликлиника № 3
98 reviews
August 14
I sincerely express my gratitude to all the doctors and medical staff of the Brest City Children's Polyclinic 3 for your noble work. I would like to express my special gratitude to the ophthalmologist Svetlana Kozlova, the pediatric surgeon Sofronyuk Maria Dmitrievna for her high professionalism, sensitive attitude to patients, attention, kindness, for the ability to explain complex things in simple words, for well-chosen treatment and prevention (physiotherapy can be performed immediately at the clinic).
I also express my gratitude to the best nurses Tokareva Marina Ivanovna and Boyko Natalia Gennadievna, Kisel Galina Dmitrievna for their responsiveness and tolerance.
Thanks to the junior medical staff for the cleanliness and comfort, a comfortable stay in the clinic.
I wish you good health and success in your necessary and demanded work.
Sincerely, Nenartovich O.P.
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2
November 16
This is trash, of course, not an institution. Yes, clean, beautiful, neat, that's it. I'm not talking about the lack of staff at all, about the competence of some too. The doctors themselves say that if there is an opportunity to undergo something for a fee, then it is better to go through. In short, kapets
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1
November 10
Everything seems to be new, beautiful, modern. But the appearance of the pediatrician to whom they got is also striking. It does not meet the requirements for the appearance of medical personnel. But this is work, and work with children. I hope that this was only the first unpleasant impression
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August 8
Irina Gennadievna Marchenko is an ophthalmologist, does NOT provide high-quality medical services, does not fulfill her duties.During the visit, she left the office and returned 10 minutes later, saying that since the nurse had checked the diagnosis, we were free.I did not look at the child and was not present at the reception at all, the reception was conducted by honey.sister.All the professionalism .
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1
June 21
Two stars for the fact that the Registry is talking to them, but to no avail.
To make an appointment with a doctor, the receptionist said: "Call / take coupons online from 9:30-10:00 Friday." We're calling, there are no coupons at 9:30. We are sitting on the Internet and waiting for coupons to appear. They're not here at 10:40. We call the reception, they answer that the coupons have been disassembled. And the programmers didn't post them. So your system is not working, the attitude is irresponsible. And people are being misled how to get a ticket to a narrow specialist who works alone for half the rate. And you will not come to a parallel reception with our question. To the question of what dates it is possible to take a ticket from Monday, the answer is we do not know. We set "Programmers" to 0.
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3
November 15
The so-called pediatrician did not see mononucleosis in the child, sent him home with a fever and a rash to sit out "everything is fine with you, a cold." After that, you can't get to the doctors at any time, there are simply no coupons. The building was built, but they forgot to find doctors.
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July 1
There are no coupons. The registrars are always unhappy and 2 have already lost the child's card. Chapters. doctors will not help you until you decide to tell them about the complaint. And ordinary pediatricians and nurses work many times more and do not have time to do anything.
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1
January 17
I would like to express my great gratitude to Elena Viktorovna Nekhaychik, a pediatrician, and Marina Leonidovna Zhuk, a nurse, for their tremendous help, responsiveness, high-quality treatment, medical ethics and professionalism in their field. Thank you for your endless kindness and warm attitude.
Sincerely, the parents of Trofimuk Alice Alexandrovna.
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1
March 15
The new building is expensive and rich. The reception is like in a hotel. "Paths" for people with poor eyesight are wonderful. But there is no access to cars with wheelchairs and wheelchairs. You have to drive through pedestrian zones like collectors
.
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1
March 21
Have you opened a polyclinic, and recruit staff? There are no specialized doctors all the time. If someone comes, it's either an intern, for six months, or an ENT, for 0.25 rates. And he also leaves later. The 5,6 floor is almost empty on weekdays. There is no ticket, there are no doctors really and there is silence on the floor. There is no order. The chief physician does not want to solve the issues, he throws them to other doctors. The attitude towards patients is generally terrible. I have seen it more than once and I myself have been in a situation where the doctor shows with his whole appearance and tone that you are nobody and there is no way to call you. Not that there is respect, there is no elementary human attitude.
R. S. If the administration of the polyclinic did not like my review and there are questions, I can name the dates and doctors whose situations are described above.
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4
May 15
Today, my two-month-old baby had an ECG-after which there were huge bruises on his chest!How, I'm sorry, can you be so armless?He doesn't want to go to a neurologist -he doesn't want to take a live turn.Three people in front of us - we waited for almost an hour with a two-month-old baby in our arms while the doctor deigned to examine the child-while expressing dissatisfaction-are you going to kindergarten or school, why do you need an examination!?The corridor was completely empty-there was no influx of people.It's probably time to go to higher authorities to put things in order!
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4
February 28
I would like to express my great gratitude to ophthalmologist Svetlana Kozlova for her tremendous help, responsiveness, and high-quality treatment. It's just a pity that there is a shortage of staff..
there are few specialists. The question is, why do we need new clinics if there are not enough specialists?
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2
April 17
I had to change the clinic because of the moves, this is our third, for the first time I see such a thing that it's a whole problem to make an appointment with ANY doctor, there are simply no coupons all the time, I'm trying to make an appointment with a neurologist for about a week, I can't catch coupons on the website, although they say to look at the registry there, and it's not really possible to get through to the registry in the morning, 16 in the queue and when it comes to the queue, they say there are no coupons, what's the point in such a clinic if you can't sign up there!!! Awful.
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3
1
April 10
In general, there are no questions at all.
THE registry AND pediatricians ARE A GREAT TEAM.
Also, a surgeon/orthopedist, a laboratory without problems.
The management of the clinic is also very pleasant, professional doctors.
Very poor service, which I had to face personally, is a gynecologist and a neurologist.
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2
March 4
Terrible bandwidth. For example, an appointment with a surgeon. You take a ticket for a certain time, you come in the hope that now it's your turn to come in, but it turns out that there are three people sitting in front of you with an earlier time for an appointment. Why is that so?? What are all these coupons issued for?? Isn't it easier to start everyone on a first-come, first-served basis?. And? You come, and here they are sitting on coupons and without it. And they themselves write that they will not accept it without a coupon, but they do accept it. The system is malfunctioning. And why not make an hour of time separately for professional examinations? It's bad so far. One star.
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2
December 16, 2023
I'm in a huge shock today. My daughter and I visited three pediatricians within a month. Last visited on 13.12.2023. To begin with, I was told off, for what reason did I not go to my site!? But there are no coupons!!!!! Don't sign up!!!!!! The child is coughing excitedly!!!!! To sit under the doors of your precinct and beg!?
They listened with grief in half, they said to give you a drink. Well, the spray was prescribed. And they kicked him to Laura. Because for their part, the child is healthy, they say, snot, adenoids, so he coughs. There are no wheezes, the breathing is clean and even.
Of course, it is not so easy to get to this specialist. Entry for 28.22.2023
And the child does not sleep at night, he coughs so much! My heart is breaking.
Let's go to the toll booth. Ent replied that adenoids are not the cause of such a severe cough. I recommended changing pediatricians.
I immediately turned to the pediatrician at the same clinic.
They listened, and sent me for an urgent X-ray. They found bronchopneumonia!!!
A couple more days and pneumonia!
Where did the pediatricians look!? Such doctors should be judged!!!!!
Prepare a book of complaints and a proposal, and clearly not for suggestions!!!!!
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8
October 2, 2023
I would like to express my gratitude to Daria Alexandrovna Bonyushko, a pediatrician for her responsiveness, for quality treatment, for medical ethics and for professionalism in her field. thank you for Your kindness and warm, delicate attitude to the youngest patients. I wish you all the best and only grateful patients.
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4
March 29
A good clinic. There is a pharmacy. Pleasant, kind staff. It's clean inside. There have never been any problems. Everything is written everywhere. I advise everyone. Don't get sick
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1
April 16
Having 5 children, I rarely go
You often have to visit a traumatologist (children athletes
The traumatologist's office works disgusting, did you sit for 2 a couple of times?hours and left (slowly accepted, a lot of people
And as a rule, it is an injury, an unpredictable situation.. coupons and people just take turns, just trash
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3
November 2, 2023
It is problematic to take a ticket to any specialist
The clinic is new, clean, beautiful, there are TVs with useful cartoons for children
The laboratory is good, they will accept you even if you are late, thank you so much for that
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3
April 15
We recently moved to this area, we are served here with children. I like the clinic. There don't seem to be any problems with coupons. It's all good. The doctors are competent.
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2
August 1, 2023
It's a terrible clinic.The child came for a professional examination at school to ophthalmologist Svetlana Kozlova with a friend for the time allotted specifically for professional examinations.The doctor accepted a friend, but my daughter was kicked out and refused admission because you see, she is without a coupon (which, by the way, is never there for some reason), although she accepted a friend without a coupon.How can you kick a child out of the office?She didn't need to check the fundus, all she needed was a check mark that the doctor had passed.What kind of doctor is such a "good" one (also the IO of the head of the department) if he treats a child like that.Shame on such doctors.
And the most interesting thing is that when my friend came to her an hour later (by the way, there was a completely "green" "doctor" sitting there) and asked why she kicked my daughter out (I was at work and couldn't get away) then she replied that my daughter was sick and she would not accept her (my daughter has poor eyesight).God forbid to treat with such a doctor, because it was necessary to do a simple examination for a professional examination, no one asked her to treat my daughter.They will put very young specialists who do not know anything and do not know how, and those fingers with a fan and already feeling the power begin to show their capabilities to children.By the way, there was only one woman sitting in the hallway an hour later, and THERE ARE NEVER COUPONS.
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11
June 28, 2023
A more or less tolerable clinic
Clean, bright, neat. There are not enough doctors. Ent is a real problem, it's been gone for 2 months. The situation is not clear at all, with such a large number of children. The rest of the doctors are working hard. And it seems that there are rooms and physical therapy and massage and rehabilitation, but there is no one to work for
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4
September 1, 2023
Terrible polyclinic, there are never coupons forever! Ophthalmologist is generally a separate topic... I do not remember the name, but a young girl came in front of me without a coupon, accepted without problems, and decided not to accept us since there is no coupon, how she chooses who to take and who not, I do not know, she was very rude, she also had a coupon 1 time, the appeal to children is terrible
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3
February 25
there are constantly no coupons, they wanted to get to the surgeon today because there were no coupons standing in line without coupons, the doctor comes out and says that he will not accept without coupons.
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1
August 3, 2023
I disagree with the previous comment about ophthalmologist Svetlana Alexandrovna. A very tactful and pleasant girl, it is clear that she understands what she is talking about, answered all questions, we were very pleased with our son. Thank you for your hard work and taking care of our health!
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6
August 16, 2022
The reception is working fine, I always get through quickly, the girls who work there are always polite and correct, they will explain and prompt everything. Convenient order of coupons through the website. A new, spacious, clean building. Large parking lot. Everything is OK.
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8
May 17, 2023
I like specialists.The receptionist provides competent advice. We were pleasantly surprised by the waiting time for an ultrasound scan for a child. I liked the diagnosis in Laura's office.Polite attitude to visitors
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4
November 15
Everything is fine, the service is on the level.
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August 16, 2023
The worst pediatric gynecologist. Not only is he alone and it is necessary to take a coupon from 2 polyclinics to 3, but I have never met a boorish and incompetent female doctor in my life
We should have gone straight to Novomed.
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9
August 23, 2023
It is not possible to pass a professional examination, you need to take coupons for a month, why not allocate 2 hours every day for a professional examination, especially in summer, everyone needs a certificate by September 1, this is a pure formality.
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8
April 21, 2023
A good clinic, new equipment. One thing is bad - few doctors, few coupons... There are a lot of very young specialists. The good news is that finally all the information about the surveys is in the database in computers.
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4
2
April 25
A good clinic. It is clear that the administration is not indifferent to the patient's attitude. But there are not enough staff
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August 27
Good attitude, polite staff
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November 23, 2023
The receptionist is very often a hamster. Doctors don't know how to treat children. My son was treated for a month and as a result we ended up in the hospital. he was in the hospital for two weeks.
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1
July 29, 2022
Good evening, I want to express my gratitude to the staff of the children's polyclinic 3 and especially Gavrilyuk Tatyana Fedorovna and Boyko Natalia Gennadievna, for their attitude to work and children, they always go to a meeting and do not refuse help. I wish there were more such employees 👍
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2
August 23, 2022
On August 16, Irina Stepanovna Woodpecker came to our call. The child is 3 years old, he has multiple diarrhea and a temperature below 40 degrees. The doctor came without shoe covers and immediately went to the child, only at the insistence of washing her hands she went into the bathroom. I only looked at the child's throat. No stomach, no etc.!!! Although we call it that the child has diarrhea!!! I wrote papers in silence, they said that our child was allergic. Do not prescribe the penicillin series of antibiotics. Total: he throws us pieces of paper, no prescription, the name of the penicillin antibiotic on the piece of paper!!! Doctor, are you out of your mind??the reception lasted 5 minutes. In general, we did not receive any examination or treatment and were forced to contact a paid doctor. I hope the administration will pay attention to this doctor.Such as this doctor has nothing to do in medicine!!!
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21
October 13, 2022
Irresponsible staff, they recruit anyone, they warn you in an hour that there will be no doctor, this should not be the case, there are not enough doctors, if there is some problem, you can't take a ticket, you can barely get to an appointment without a ticket, and sometimes it is impossible to get through, you need to solve these issues somehow, I think I'm not the only one who thinks so! And if the neurologist has an eternal sick leave, then you need to think about replenishing the neurologist or replacing it
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12
March 6, 2023
From the very beginning of the opening, it seemed like a madhouse...there are no coupons, the queues are huge, no one knows anything.....
But after a while, everything got better.
There are fewer queues, coupons are available or at least aware of when and where it is possible to take
And also super is the lack of queues for tests
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1
September 12, 2022
There are no questions about the work of specialists. Everything is fine!!!
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But I can't organize the work of the call center ... They
can't make a regular queue of callers, but just reset the number because of a busy line. Are you serious? The year is 2022, these systems should be unconditional and standard for the convenience of the population.
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5
June 21, 2023
I came at 7.30 to make an appointment with a doctor and what a surprise that 5 registry windows were working, beauty. The doctors are good, they treat their work responsibly
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1
October 4, 2023
no queues, you can take a ticket online. the son even began to go to the clinic himself - everything is clear and accessible!
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1
December 23, 2023
So far, 3 is a stretch, given that they have corrected themselves, maybe something will change further, I will raise the estimate....
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May 20, 2022
On Wednesday, the child broke his arm, and a cast was put on in the emergency room. The next day (Thursday) I had to go to the clinic for a dressing. We could not rest on Thursday and Friday...There are no coupons. We didn't have time to take a live turn... We have to wait until Monday... I think that you will have to remove the cast yourself.. The question is, why do we need new clinics if there are not enough specialists?
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February 20, 2023
The specialists are excellent. The waiting time is normal.The relationship is great! The staff is super! The repair is very good
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3
December 7
A very good clinic
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March 15, 2022
I called a doctor to the child's house. Irina Stepanovna Woodpecker came to the call. The doctor came to the call without a mask, without shoe covers, and did not even deign to treat her hands. IRINA STEPANOVNA, YOU came to a sick child, and with your dirty hands you climbed up to look at her throat, and before that, apparently, you also visited several vyzavs. Dear administration, this is a complete violation, SIR. If there is no way to treat your hands, you can just go through and wash them. I didn't really manage to ask the doctor anything, I just wrote letters in silence. She shrugged her shoulders at my questions, and when she finished writing, she just got up and left. It seems that I just came to get rid of it.I really would not like to contact you anymore. I am sure that everyone would not be happy with such a visit.
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3
November 17, 2023
A new, modern polyclinic, good doctors and smiling staff
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October 19, 2022
It is good that a polyclinic has been built in this area. There are many houses, the population is huge, and the clinic was not clear where. It's a little difficult to get through to the reception in the morning, but when you're in line 24th, you realize that there are quite a few people calling. The doctors are young, but they seem to be smart. I left a good impression.
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1
January 20, 2023
Corrected the review. It got better. I hope in another year there will be a solid 5)
There are still very long queues. At the other end of the parking lot, it would be good to make a check-out, since the territory allows it.
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