They do it for a long time (more than a month), there is no contact until you call yourself, they do not move! They don't offer any ideas, just what they threw off.
The first time I made business cards, it was good. The second time is half the light (as in the photo). the third time, everything is completely overexposed, such a contrast that it is disgusting to look at. The image is still somehow smoothed out, but in real life...An unnatural contrast. Answer: It's not our fault- it's all offset printing.