The score is 0
The manager is generally inadequate in communicating with the client. He cannot explain why to attach a personal identification number to the application, although under current legislation such requests are prohibited and suggests spending my time visiting the office, only to write an application for a modem replacement, because the company provides substandard services (the speed does not correspond to that specified in the contract), because to correct its own shortcomings.
The Company, as a monopolist, is located in the residential complex, and the Management Company cannot give other operators providing Internet access services to this residential complex the opportunity to enter
The Internet does not correspond to the real data stated when providing services, the service is not at the proper level, the television is disgusting, it is impossible to watch channels, channels hang up, to watch a movie or a program you need to restart or switch channels every three minutes, I do not advise contacting this provider.
If we compare it with Beeline, etc., then btcom is 100 times better than the Internet. My wife and I were quickly accepted at the office and connected to us on the same day. I have a big family, everyone has enough speed. In general, there are no claims to them. Sometimes it is weak, but it turns out to be a common problem in the city.
If you want to kill your nerves, connect this something.the network is very weak.The prices are also expensive.I wanted to watch the movie 1000 times, I rebooted it, and then I didn't watch the movie to the end.
Poor quality of service , no provider provides such conditions, every step is paid, they also pack up for weeks, managers are not competent , people drive back and forth , the queue is 1.5 hours , monopolists on the left bank,connection 7000,equipment in the warehouse 890 monthly in addition to payment for sooo average speed (5300tg) , if straight to fix the Chinese low-quality router 19900tg
when connecting a day later, they did not take 1500 tenge, the speed was slow, they also wrote an application for suspension, and they, in turn, issued an invoice for payment for an unused month
It's really bad. The connection is very expensive. We have bought objects and there are not enough people to connect. You have to wait for weeks to connect, but they were cleaned up in three days.