I ordered flowers a week before the delivery date, and the order was accepted. All communication took place by correspondence in the messenger. In a couple of days, I clarified when to pay (thereby reminding myself of myself), they replied: "closer to the date." It was "closer to the date" - no reactions. The Date has arrived, 10 a.m. is still quiet. I showed up on my own- zero's reaction. And only after 13:00 on the day of delivery did the guys remember!Naturally, I ordered it from another place (successfully)
Were there any excuses? No!
Were there any apologies - No!
I left a couple of stars for the previous successful delivery from them.
I come and choose a bouquet, the flowers are beautiful, they suit. But on the day of delivery, they bring some kind of hat! It feels like everything has been collected and brought! It's not what I ordered at all. And so it's already the second 8th of March!!! I highly recommend not using their delivery service…
I could not have thought that the girl who so kindly placed my order for the "bride's bouquet", while receiving a photo of the desired bouquet, would turn out to be such a non-client-oriented florist. As a result, my fiance arrived with a bouquet that does not look like the one I ordered. And as a result, instead of 200 rubles, the bouquet cost 160 rubles (already suspicious). The boutonniere fell off immediately, never attaching to the jacket. Thanks to my photographer for saying that I will edit and whiten it as much as possible, because unfortunately there was no time to re-order elsewhere… So a professional is not someone who speaks beautifully, but someone who provides a high-quality service or can rehabilitate himself in an extremely short time. Alas, these are not the employees of this store.
You know, this is the place where you can come for the flowers of your beloved girl or for any occasion. You will be selected a decent composition based on your wishes. Even for a small amount (30p), they can make a decent bouquet there. You just need to tell the approximate temperament of your partner or in honor of which holiday a bouquet is needed. So do not be afraid to say the amount you expected, they will be able to offer you a decent option.
The staff is very pleasant. The quality of the flowers pleases and the prices are adequate
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Александра Коваль
Level 10 Local Expert
August 22, 2023
Thanks to the nice girl (I don't know her name)— open, good-natured, customer-oriented. She helped me put the flowers in a bouquet, made an improvised vase and was very friendly. By the way, the working day starts at 9, which was very convenient for me personally (competitors start later in the district). All the best to your business!
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Yuri
Level 6 Local Expert
March 9, 2024
Well done, we delivered a bouquet for March 8, ordered online the night before. Thank you very much!