Bum
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Вокзал
350 m
Customer traffic and business hours
23:00Closed
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14 reviews
May 10, 2024
I ordered the product for the first time in this store. And for me, as a customer, it was important not only to buy the product, but also how the problem would be solved by the store's employees if the product did not match the quality of the purchased product.
I bought an electric bike. After two days of operation, a plug defect was discovered. I immediately contacted the store's staff and they reassured me that the problem would be solved as soon as possible. A day later, the store staff arrived and took the electric bike, immediately began to consider solutions to my problem, contacted the warranty service, agreed on all issues and came to the conclusion that it was necessary to replace it with another electric bike. They immediately issued the documents according to the requirements and on the second day they delivered a new electric bike to my house. I did not pay for the replacement and delivery of a new electric bike, everything was at the expense of the store. This indicates high-quality service and 100% customer orientation. The promptness of solving the problem is such a rarity nowadays, so I want to express my gratitude to the store staff, especially Mizgir Mikhail and the car driver Sergey. I want to say to all customers and visitors of the store: "Feel free to buy goods in this store and do not worry about the consequences! All issues of concern are resolved promptly and efficiently."
See original · Русский
3
May 20, 2024
For the past 10 years, I have been contacting the Boom store, buying everything from tableware to sophisticated household appliances. During this time, the equipment was already worn out, purchases went on the second round and I do not see an alternative in the area yet. The team works on the principle that the buyer is always right, so there is no need to resolve controversial issues regarding the warranty.Prices in online stores may be pleasant, but imagine red tape in case of equipment failure, and here everything is solved quickly with live communication with sellers. As a regular customer, I get discounts. I recommend the Boom store.
See original · Русский
2
June 7, 2024
I will not trade this store for any other. The staff is at the highest level. I bought a very large number of products in this store and this is not the limit.
See original · Русский
1