Burger King has always attracted me coz it has its own atmosphere which is really cosy, in my opinion. As for this Burger King, I really liked to go there when I was in Astana since first, staff were really friendly and polite which even made me smile, second, the food was delicious for sure! Another advantage is that it has free wifi which was really useful to me as I didn’t have the internet on my phone.
The staff is very pleasant. A quick-cooked meal. I advise introverts and people who like to be with their thoughts. As it turned out, there are few people here. I want to mention a clean and pleasant bathroom
Everything is like everywhere else, fast, not expensive, delicious. They clean frequently, and the toilets are clean. Classic second-hand without exaggeration. You can also drive by car.
Nice staff and delicious food, I enjoyed eating here. Also, I really liked the interior, among the burger kings of Astana it is the best, as for me. Everything is done like in a good restaurant
excellent staff served worthy, I liked the crispy chicken burger double, the cola is excellent not diluted, the potatoes are thicker than those of the dry ones, that's why I like it here, and you can also say that it gives the style of America for it + vibe
Everything is fine, the food is delicious, but the hall is not cleaned, and the tables are sticky. And so it's good, and the guy at the checkout suggested what tastes better
They constantly do not report products in delivery, 4 out of 5 orders arrive incomplete, how can there be such a service at all, deal with the employees
The food quality is average, the service is normal, the location and entrances are convenient.
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Всеслав
Level 16 Local Expert
December 30, 2023
A good classic burger king. There is a lot of space inside, there are no queues. Everything is clean, the staff is polite enough and ready to help. Normal prices delicious food
Burgers are not my topic. Burger King himself has never liked, Hardis will be better. The only thing is that the prices are cheaper here. Their location is good
Teach your staff to respond normally to requests to serve Kazakh-speaking customers in the official language. And it is necessary to respond positively to these requests, because the right to be served in the Kazakh language is prescribed in the Law of the Republic of Kazakhstan.
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Сергей С
Level 30 Local Expert
April 5, 2024
A standard establishment of the world-famous chain.
The food is of very good quality, but the atmosphere is quite noisy.
They didn't put a bucket of fries in the box, they spoiled all my appetite, they only found a shortage at home, I wasn't going to apologize yet, service was 0, I don't recommend it, the strips were fried in old oil, heartburn was, the next day the gallbladder hurt, this was my second and last visit, I didn't set foot there anymore
Today I bought my son a whopper combo. We always take a mini cheeseburger combo. In terms of size and content, we did not see the difference of the whopper.
The burgers are not tasty, I expected something bigger and tasty. The service is good, but for fast food and when there are practically no people in the hall, you have to wait 10-15 minutes, which is not usual for fast food chains. If the staff had been quicker, I think they would have received the order in 5 minutes. I will not come to the BC on Saraishyk again…
Quality = price.
However, one day we simply could not purchase products, they told us at the checkout: we will not accept orders until we give other orders. I had to leave) in this regard, you probably need to improve the service a little.
We wanted king fries, but they took it off sale, but the cool cashier helped us and they did it anyway, which is very cool!
Parking and, in principle, the location is great, we took food and went to the park.
It is convenient to stop by and buy without leaving the car. If you sit inside the building, it's not bad either. Their breakfasts are good and not very expensive.