I ordered food with home delivery in the app. I've been waiting for an HOUR AND A HALF! The KC said that they were bringing food from this restaurant and the order was still being prepared! I understand everything, it's Friday night, the weather is bad, but to have such a waiting time… This is too much!
P.S. the food was delivered (waiting time is 1 hour and 47 minutes) the food is delicious, warm, no questions asked.
I ask you to deal with the negligence and disorganization of the staff of this restaurant. Because it's not the first time some flaws have happened. Sometimes not the whole order will be delivered, then the waiting time is long.
It is very tasty, the promotional menu pleases, which changes from time to time. But the impressions are spoiled by the invasions of students who occupy all the terminals and choose something for a long time. Another advantage of the network is a convenient website where you can get acquainted with the assortment.
Positive: standard, as in all restaurants of the chain
Cons of this restaurant: I indicated latte in the order - they knocked out bonaqua, I found out when I picked up the order, to my question: was the girl mistaken? - she looked at me as if she wanted to kill me and with such a displeased face said that this was exactly what I ordered. The trash cans were overflowing to the brim, the tables were not cleaned, the toilets were filthy (in particular the men's, just terrible!)